Casino Wait Staff

Treasure Island Resort & Casino; Welch Township (MN); On-site; USD 16,000 - 23,000; Full time

Job summary

Treasure Island Resort & Casino in Welch Township, Minnesota, is seeking a guest-focused beverage server responsible for alcohol and non-alcoholic service, maintaining station cleanliness, and ensuring accurate cash handling. The role requires a high school diploma or GED, at least one year in food and beverage service with tray handling, and experience with Micros or NCR POS systems.

Training includes Treasure Island guest service, TIPS, and safety protocols.

Qualifications

• High School diploma or GED required.
• Minimum 1 year F&B serving experience with tray service.
• 1 year experience with POS systems (Micros/NCR).

Responsibilities

• Provide beverage service for designated area to guests.
• Assist with supplying and cleaning the wait station.
• Handle cash and reconcile bank for alcohol served.
• Follow TIPS training to prevent alcohol-related concerns.

Skills

Food & beverage service

Alcohol service knowledge

Cash handling

Communication

Education

High School Diploma/GED

Tools

Micros POS

NCR POS

Job description

Pay Rate: Starting at $11.41 an hour plus tips and an additional $5.00 hour for Grave shift

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Accountable for providing superior beverage service for designated area offering complimentary and alcoholic refreshments to casino guests
• Assist with supplying and cleaning wait station
• Handle cash and reconcile bank for all alcohol served according to Treasure Island and Hospitality policies
• Utilize and implement TIPS training to prevent and recognize potential alcohol related concerns

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Preferred:

• High School Diploma/GED
• 1 year experience as a food and beverage server familiar with tray service
• 1 year experience with a computerized point-of-sale system (i.e. Micros, NCR)
• Proven knowledge of alcohol service

Skills

Required:

• Accurate and detail-oriented
• Strong organizational skills
• Excellent verbal and interpersonal communication skills

Abilities

Required:

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to maintain a professional demeanor
• Ability to speak in a clear, concise and pleasant voice

REQUIRED TRAINING

• Treasure Island guest service training
• TIPS training and certification
• Bloodborne Pathogens training
• Point-of-sales cash register training
• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
• Must have a good sense of balance, and be able to bend and kneel
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift up to 25 pounds routinely
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally overtime may be required
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact