Server - $11.41/hr + Tips, All Training Provided

Treasure Island Resort & Casino; Welch Township (MN); In loco; USD 13.000 - 18.000; Tempo pieno

Descrizione del lavoro

Treasure Island Resort & Casino in Welch Township, MN, is seeking a friendly server to welcome guests and provide exceptional dining service. Responsibilities include taking and delivering orders, upselling items, and maintaining table hygiene and efficiency.

The role requires basic POS and cash handling experience, strong communication, and a customer-focused approach. Flexible scheduling and teamwork are valued in this high-volume setting.

Competenze

• 6 months server experience or 6 months hosting experience
• Previous POS experience
• Previous cash handling experience
• High School Diploma/GED preferred

Mansioni

• Greet guests, take and deliver orders, check satisfaction
• Operate POS and handle cash
• Answer questions and suggest menu items
• Stock and clean duties
• Clear tables and assist coworkers
• Provide event and promotional information
• Communicate with team to ensure superior guest service
• Assist with break coverage

Conoscenze

Verbal communication

Attention to detail

Customer service

Upselling

Multitasking

Hygiene standards

Professional demeanor

Formazione

High School Diploma/GED

Strumenti

POS System

Cash handling

Descrizione del lavoro

Pay Rate: $11.41 an hour plus tips

SUMMARY:To welcome guests and provide superior service. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet guests, take food and beverage orders, deliver orders, check back, ensure satisfaction and pre-bus tables
• Operate point-of-sales system and handle cash and cash equivalents
• Answer questions, provide menu suggestions and offer event and promotional information
• Complete stocking and cleaning duties
• Help clean tables and surrounding areas after guests leave
• Provide assistance and break coverage to coworkers
• Communicate with coworkers and management to ensure superior service to guests

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

• 6 months Server experience; or 6 months Currents hosting experience
• Previous point-of-sales systems experience
• Previous cash handling experience

Preferred:

• High School Diploma/GED

Skills

Required:

• Accurate and detail-oriented
• Highly organized and ability to adapt quickly to changing priorities
• Excellent verbal and interpersonal communication skills
• Above average math skills

Abilities

Required:

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to enthusiastically and professionally sell and up-sell food & beverage products
• Ability to speak in a clear, concise and pleasant voice
• Ability to complete multiple tasks under pressure while maintaining a professional manner

REQUIRED TRAINING

• Treasure Island guest service training
• TIPS training and certification
• Bloodborne Pathogens training
• Training on Treasure Island food handling procedures
• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
• Must have a good sense of balance, and be able to bend and kneel
• Must be able to reach and twist routinely
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift up to 25 pounds routinely
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Work is performed in the restaurant but may require going onto the gaming floor which includes flashing lights, frequent loud noises and cigarette smoke
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally overtime may be required
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact