Mongo Bay Cashier

Treasure Island Resort & Casino; Welch Township (MN); On-site; USD 18,000 - 26,000; Full time

Job summary

Treasure Island Resort & Casino in Welch Township, MN is seeking a Guest Service Associate to welcome guests and take food and beverage orders. The role pays $16.00 per hour and emphasizes high-quality guest service per department standards.

You will greet guests, take and deliver orders, operate the POS system, handle cash, answer questions about events, and assist with event information while maintaining clean, stocked work areas.

Qualifications

• Must be accurate and detail-oriented.
• Must be highly organized and adaptable to changing priorities.
• Must have excellent verbal and interpersonal communication skills.
• Must have above average math skills.

Responsibilities

• Greet guests, take and deliver food and beverage orders.
• Operate point-of-sales system and handle cash and cash equivalents.
• Answer questions and offer event and promotional information.
• Assemble food items ensuring product is visually appealing.
• Clean equipment, work areas and dining room.
• Ensure work areas are stocked per storage, rotation, spoilage and cross-contamination procedures.
• Cross-train in other tri-restaurant positions.

Skills

Accurate and detail-oriented

Highly organized

Excellent verbal communication

Interpersonal communication skills

Above average math skills

Job description

Pay Rate: $16.00 an hour

SUMMARY:

To welcome guests and take food and beverage orders. Responsible for a high level of guest service as described in your departments guest service standards. May be 16 years of age or older.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet guests, take and deliver food and beverage orders
• Operate point-of-sales system and handle cash and cash equivalents
• Answer questions, and offer event and promotional information
• Assemble food items ensuring product is visually appealing
• Clean equipment, work areas and dining room
• Make sure work areas are stocked following food storage, rotation, spoilage and prevention of cross-contamination procedures
• Cross-train in other tri-restaurant positions

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Preferred:

• Previous cash handling experience
• Previous guest service experience

Skills

Required:

• Accurate and detail-oriented
• Highly organized and ability to adapt quickly to changing priorities
• Excellent verbal and interpersonal communication skills
• Above average math skills

Abilities

Required:

• Ability to work fast and efficiently completing multiple tasks in a professional manner
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to serve both internal and external customers
• Ability to enthusiastically and professionally sell and up-sell food & beverage products
• Ability to speak in a clear, concise and pleasant voice

REQUIRED TRAINING

• Treasure Island guest service training
• TIPS training and certification
• Bloodborne Pathogens training
• Treasure Island food handling procedures
• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
• Must have a good sense of balance, and be able to bend and kneel
• Must be able to reach and twist routinely
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift 40+ pounds occasionally
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Work is performed in a variety of restaurant locations and may include fumes, hot and cold temperatures, flashing lights, frequent loud noises and cigarette smoke
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally overtime may be required
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact