Beverage Server - Casino Floor, Earn Tips

Treasure Island Resort & Casino; Welch Township (MN); Sur place; USD 16 000 - 23 000; Plein temps

Résumé du poste

Treasure Island Resort & Casino in Welch Township, MN is seeking a beverage server to deliver superior service for guests at designated areas, including alcohol service and tray handling. The role involves supporting the wait stations, cash handling, and staying compliant with policies.

The job requires knowledge of alcohol service, a high school diploma, and experience with POS systems. TIPS and bloodborne pathogens trainings are part of required training; flexibility for shifts and fast-paced

Qualifications

• High School Diploma or GED required.
• 1 year experience as a food and beverage server with tray service.
• 1 year experience with a computerized POS system (Micros, NCR).
• Proven knowledge of alcohol service.

Responsabilités

• Provide beverage service for designated area for casino guests.
• Assist with supplying and cleaning the wait station.
• Handle cash and reconcile bank for alcohol served per policies.
• Apply TIPS training to prevent alcohol-related concerns.

Connaissances

Verbal communication

Interpersonal skills

Detail oriented

Organizational skills

Formation

High School Diploma/GED

Outils

POS systems (Micros/NCR)

Description du poste

Pay Rate: Starting at $11.41 an hour plus tips and an additional $5.00 hour for Grave shift

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Accountable for providing superior beverage service for designated area offering complimentary and alcoholic refreshments to casino guests
• Assist with supplying and cleaning wait station
• Handle cash and reconcile bank for all alcohol served according to Treasure Island and Hospitality policies
• Utilize and implement TIPS training to prevent and recognize potential alcohol related concerns

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Preferred:

• High School Diploma/GED
• 1 year experience as a food and beverage server familiar with tray service
• 1 year experience with a computerized point-of-sale system (i.e. Micros, NCR)
• Proven knowledge of alcohol service

Skills

Required:

• Accurate and detail-oriented
• Strong organizational skills
• Excellent verbal and interpersonal communication skills

Abilities

Required:

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to maintain a professional demeanor
• Ability to speak in a clear, concise and pleasant voice

REQUIRED TRAINING

• Treasure Island guest service training
• TIPS training and certification
• Bloodborne Pathogens training
• Point-of-sales cash register training
• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
• Must have a good sense of balance, and be able to bend and kneel
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift up to 25 pounds routinely
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally overtime may be required
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact