Casino Wait Staff

Treasure Island Hotel and Casino; Minnesota; On-site; USD 14,000 - 18,000; Full time

Benefits offered by this job

TIPS training and certification

Treasure Island guest service training

Job summary

Treasure Island Resort & Casino in Welch, MN is seeking a beverage server to deliver exceptional service to casino guests. You will maintain the bar and dining stations, handle cash and POS transactions, and ensure accurate service while adhering to safety and tipping policies.

Required training includes Treasure Island guest service and TIPS certification; prior experience with Micros or NCR is a plus. You must be able to work in a fast-paced, high-volume environment including weekends and

Qualifications

• High School Diploma/GED required
• 1 year experience as a food and beverage server familiar with tray service
• 1 year experience with a computerized POS system (i.e. Micros, NCR)
• Proven knowledge of alcohol service

Responsibilities

• Provide superior beverage service for designated area to casino guests
• Assist with supplying and cleaning wait station
• Handle cash and reconcile bank for all alcohol served per policies
• Utilize TIPS training to prevent and recognize alcohol-related concerns

Skills

Detail-oriented

Organizational skills

Verbal & interpersonal communication

Education

High School Diploma/GED

Tools

Micros

NCR

Job description

Treasure Island Resort & Casino
Welch, MN 55089, USA

Description

Pay Rate: $11.41 an hour plus tips

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Accountable for providing superior beverage service for designated area offering complimentary and alcoholic refreshments to casino guests
• Assist with supplying and cleaning wait station
• Handle cash and reconcile bank for all alcohol served according to Treasure Island and Hospitality policies
• Utilize and implement TIPS training to prevent and recognize potential alcohol related concerns

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Preferred:

• High School Diploma/GED
• 1 year experience as a food and beverage server familiar with tray service
• 1 year experience with a computerized point-of-sale system (i.e. Micros, NCR)
• Proven knowledge of alcohol service

Skills

Required:

• Accurate and detail-oriented
• Strong organizational skills
• Excellent verbal and interpersonal communication skills

Abilities

Required:

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to maintain a professional demeanor
• Ability to speak in a clear, concise and pleasant voice

REQUIRED TRAINING

• Treasure Island guest service training
• TIPS training and certification
• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
• Must have a good sense of balance, and be able to bend and kneel
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift up to 25 pounds routinely
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally overtime may be required
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.