Restaurant Server + Tips - 6 Months Experience

Treasure Island Resort & Casino; Welch Township (MN); On-site; USD 13,000 - 18,000; Full time

Job summary

Treasure Island Resort & Casino in Welch Township, MN is hiring a server to welcome guests and deliver superior food and beverage service in a high-traffic restaurant environment.

The role requires at least 6 months of server or hosting experience, POS/cash handling skills, and a friendly, professional demeanor. You'll be part of a team that values accuracy, speed, and guest satisfaction.

Hourly pay starts at $11.41 plus tips, with flexible shifts including weekends and holidays.

Qualifications

• 6 months server experience; or 6 months Currents hosting experience.
• Previous POS systems experience
• Previous cash handling experience
• High School Diploma/GED

Responsibilities

• Greet guests, take food and beverage orders, deliver orders, check back, ensure satisfaction and pre-bus tables
• Operate point-of-sales system and handle cash and cash equivalents
• Answer questions, provide menu suggestions and offer event and promotional information
• Complete stocking and cleaning duties
• Help clean tables and surrounding areas after guests leave
• Provide assistance and break coverage to coworkers
• Communicate with coworkers and management to ensure superior service to guests

Skills

Customer service

Interpersonal skills

Verbal communication

Attention to detail

Multi-tasking

Cash handling

Upselling

Education

High School Diploma/GED

Tools

POS systems

Job description

Pay Rate: $11.41 an hour plus tips

SUMMARY:To welcome guests and provide superior service. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet guests, take food and beverage orders, deliver orders, check back, ensure satisfaction and pre-bus tables
• Operate point-of-sales system and handle cash and cash equivalents
• Answer questions, provide menu suggestions and offer event and promotional information
• Complete stocking and cleaning duties
• Help clean tables and surrounding areas after guests leave
• Provide assistance and break coverage to coworkers
• Communicate with coworkers and management to ensure superior service to guests

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

• 6 months Server experience; or 6 months Currents hosting experience
• Previous point-of-sales systems experience
• Previous cash handling experience

Preferred:

• High School Diploma/GED

Skills

Required:

• Accurate and detail-oriented
• Highly organized and ability to adapt quickly to changing priorities
• Excellent verbal and interpersonal communication skills
• Above average math skills

Abilities

Required:

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to enthusiastically and professionally sell and up-sell food & beverage products
• Ability to speak in a clear, concise and pleasant voice
• Ability to complete multiple tasks under pressure while maintaining a professional manner

REQUIRED TRAINING

• Treasure Island guest service training
• TIPS training and certification
• Bloodborne Pathogens training
• Training on Treasure Island food handling procedures
• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
• Must have a good sense of balance, and be able to bend and kneel
• Must be able to reach and twist routinely
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift up to 25 pounds routinely
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

WORKING ENVIRONMENT

• Work is performed in the restaurant but may require going onto the gaming floor which includes flashing lights, frequent loud noises and cigarette smoke
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally overtime may be required
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact