Casino Security & Safety Patrol Specialist

Sandia Resort & Casino; Albuquerque (NM); On-site; USD 42,000 - 54,000; Full time

Job summary

Sandia Resort and Casino in Albuquerque, NM is seeking a Security Officer to protect guests, associates and assets in a busy gaming environment. The role emphasizes safety, incident reporting, and professional conduct while upholding Pueblo of Sandia standards.

You will perform patrols, respond to emergencies, complete paperwork, and coordinate with dispatch. The position requires a High School diploma or GED and a minimum of six months of customer-facing experience.

Qualifications

• Ability to maintain courteous and professional attitude with customers and staff.
• Ability to investigate accidents and prepare written incident reports.
• Must obtain Basic First Aid, CPR and Alcohol Server certifications.
• Ability to work odd hours, flexible shifts and weekends.
• Must adhere to Pueblo of Sandia handbooks and Security SOPs.
• Must maintain valid NM driver’s license and vehicle insurance.
• Ability to operate official vehicles safely and communicate via radios/phones/computers.
• Ability to follow directives and complete security duties accurately.

Responsibilities

• Provide customer service and security for patrons and associates.
• Ensure safety of assets, employees, and property.
• Conduct foot or mobile patrols in and around the casino.
• Respond to emergencies and assist with medical incidents.
• Document incidents and injuries with clear reports.
• Assist with security dispatch, transportation requests, and key control.
• Monitor surveillance and maintain log sheets.
• Attend required training and regulatory compliance sessions.

Skills

Courteous attitude

Accident investigations

First Aid CPR cert

Alcohol Server Cert

Flexible hours

Radio/phone/computer comms

Vehicle operation

Written reports

Team collaboration

Physical endurance

Education

High School Diploma or GED

Job description

Sandia Resort and Casino in Albuquerque, NM is seeking a Security Officer to protect guests, associates and assets in a busy gaming environment. The role emphasizes safety, incident reporting, and professional conduct while upholding Pueblo of Sandia standards.

You will perform patrols, respond to emergencies, complete paperwork, and coordinate with dispatch. The position requires a High School diploma or GED and a minimum of six months of customer-facing experience.