Poker Room Host & Guest Services Specialist

Sandia Casino; Albuquerque (NM); On-site; USD 15,000 - 18,000; Full time

Job summary

Pueblo of Sandia’s Sandia Casino in Albuquerque is seeking a Poker Room Clerk to assist with guest sign-in, cash and chip transactions, and room operations. Strong communication and cash handling skills are essential, with the ability to work flexible hours, including weekends.

The role supports poker room management, maintains records, and ensures accurate payout processing while upholding internal controls and a high standard of guest service.

Qualifications

• High School Diploma or GED required.
• 1 year customer service and cashier experience preferred.
• Cash handling experience preferred.

Responsibilities

• Answer telephone calls in a professional manner.
• Sign guests into Bravo and manage table signage.
• Handle cash, chip exchanges, and payouts with accuracy.
• Maintain records and adhere to internal controls.
• Work flexible hours including weekends and holidays.

Skills

Cash handling

Customer service

Communication

Writing and spelling

English fluency

Education

High School Diploma or GED

Tools

10 Key calculator

Money sorters

Counters

Job description

Pueblo of Sandia’s Sandia Casino in Albuquerque is seeking a Poker Room Clerk to assist with guest sign-in, cash and chip transactions, and room operations. Strong communication and cash handling skills are essential, with the ability to work flexible hours, including weekends.

The role supports poker room management, maintains records, and ensures accurate payout processing while upholding internal controls and a high standard of guest service.