Casino Security Officer: Fast-Paced Safety & Service

PENN Entertainment, Inc.; Kansas City (KS); Hybride; USD 32 000 - 48 000; Plein temps

Résumé du poste

PENN Entertainment seeks a diligent security officer to help protect casino property, maintain order, and assist guests and staff. You will patrol premises, verify IDs, escort guests when needed, and respond to emergencies with professional conduct.

Responsibilities include incident reporting, safety checks, and ensuring compliance with policies. Candidates should be available for a fast-paced environment and must meet the posted requirements.

Qualifications

• Must have strong communication skills and professionalism.
• Customer service experience is required.
• Ability to multi-task in a fast-paced environment.
• CPR/AED and First Aid certification within company policy.

Responsabilités

• Provide security for casino property; maintain high visibility and assist during emergencies.
• Patrol parking lots and property to identify hazards and respond to incidents.
• Transfer Table Games fills and credits as needed.
• Provide escorts as required to ensure guest and staff safety.
• Oversee crowd presence, direct traffic, check I.D. and items not allowed on casino floor.
• Check and verify valid I.D. using a hand-held device and maintain the scanner.
• Respond to questions, handle complaints, and call for taxis when necessary.
• Report accidents and incidents with detailed written reports; testify in court when required.

Connaissances

Effective communication

Previous customer service experience

Professionalism

Ability to multi-task

CPR/AED First Aid certification

Formation

High school diploma or equivalent

Description du poste

PENN Entertainment seeks a diligent security officer to help protect casino property, maintain order, and assist guests and staff. You will patrol premises, verify IDs, escort guests when needed, and respond to emergencies with professional conduct.

Responsibilities include incident reporting, safety checks, and ensuring compliance with policies. Candidates should be available for a fast-paced environment and must meet the posted requirements.