Casino Security Pro — Dynamic Role with Growth & Benefits

Hollywood Casino At Kansas Speedway; Kansas City (KS); On-site; USD 35,000 - 52,000; Full time

Job summary

PENN Entertainment is seeking a Security Officer to protect the casino property, patrol grounds, assist during emergencies, and ensure guest safety. The role requires 18+ and includes duties such as I.D. verification, crowd management, and reporting incidents with detailed logs.

Position focuses on maintaining safety, executing dispatches, and supporting operations across the property. Training in CPR/AED and First Aid is required or pursued, with a strong emphasis on professionalism and

Qualifications

• Must be at least 18 years of age.
• Must be able to earn and maintain CPR/AED and First Aid certification.
• Must have valid driver's license and acceptable driving history.

Responsibilities

• Provide security for casino property; maintain high visibility, handle problem situations, watch for safety hazards and assist during emergencies.
• Patrol parking lots and property.
• Transfer Table Games fills and credits.
• Provide escorts as needed.
• Oversee customer presence on property including crowd control and directing traffic; check I.D. and items not allowed on casino floor.
• Check and verify valid I.D. using hand-held scanning device and maintain the device.
• Provide assistance to customers: answer questions, handle complaints, call for cabs, etc.
• Perform duties associated with table and slot drops and observe Count Team during the drop.
• Monitor entry/exit from Count and Player Services mantrap; serve as dispatcher and inspectors as needed.
• Dispatch officers to assignments and maintain activity logs; write detailed reports for incidents.
• Testify in court when necessary; meet department uniform, appearance and grooming requirements.
• Keep work areas clean and free of hazards; perform duties safely and in accordance with policies.

Skills

Effective communication

Customer service experience

Professionalism

Conflict management

Multi-tasking

Education

High school diploma or equivalent

Job description

PENN Entertainment is seeking a Security Officer to protect the casino property, patrol grounds, assist during emergencies, and ensure guest safety. The role requires 18+ and includes duties such as I.D. verification, crowd management, and reporting incidents with detailed logs.

Position focuses on maintaining safety, executing dispatches, and supporting operations across the property. Training in CPR/AED and First Aid is required or pursued, with a strong emphasis on professionalism and