Surveillance Operator: Fast-Paced Casino Security & Insight

PENN Entertainment, Inc.; Bossier City (LA); Hybrid; USD 34,000 - 56,000; Full time

Job summary

PENN Entertainment in Louisiana is seeking a vigilant Security Surveillance Officer to monitor activities across gaming and money-handling areas. You will observe for violations, report suspicious behavior, and help protect assets and guests in a fast-paced casino environment.

Responsibilities include operating monitor room equipment, learning games and procedures, and maintaining video surveillance across the Gaming Floor, Race/Sports Book, outlets, and parking areas.

Qualifications

• High School Diploma or equivalent.
• Previous surveillance, security, law enforcement, and/or corrections experience is a plus but not required.
• Must be able to obtain LA gaming license.
• Must be able to learn, comprehend, and maintain fundamental knowledge of the surveillance department.
• Ability to tolerate second-hand smoke, noise, and bright lights.
• Ability to work at a fast pace in often crowded/noisy environment.

Responsibilities

• Monitor the physical and video surveillance of customers and employees in all gaming and money handling areas.
• Operate monitor room equipment and SiS System to provide security for assets and funds; record irregular activity.
• Learn all games in use at the property and the related procedures and indicators of cheating.
• Maintain comprehensive video surveillance of the casino including Gaming Floor, Race/Sports Book, outlets, cameras, count rooms, and parking areas.

Education

High School Diploma or equivalent

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

General Accountabilities:

Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. Observes and reports all gaming violations and/or thefts of company property. Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required. Learns all games in use at the property, and all procedures and cheating indicators of those games; learns and uses various card count systems.

Requirements

Qualifications:

High School Diploma or equivalent. Previous surveillance, security, law enforcement, and or corrections experience is a plus but not required. Must be able to obtain LA gaming license. Must be able to learn, comprehend, and maintain fundamental knowledge of the surveillance department. Ability to tolerate second-hand smoke, noise, and bright lights. Ability to work at a fast pace in often crowded/noisy environment.