Casino Security Officer

Fairmount Park, Inc.; Norfolk (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) plans

EAP counseling

Job summary

Fairmount Park, Inc. is seeking a Casino Security professional to protect assets and ensure a safe environment for guests and team members. You will escort customers, monitor sensitive areas, and respond to incidents with calm professionalism.

The role requires standing/walking, CPR when needed, and coordination with local authorities. Open positions include both full-time and part-time shifts at our Virginia facility.

Qualifications

• Must be 21 years of age.
• 2 years minimum experience in security/police or related field.
• Must obtain and maintain Illinois Gaming License.

Responsibilities

• Protect assets and provide a safe environment for guests and staff.
• Escort customers as needed and monitor access areas.
• Oversee the VLT drop area and maintain security of the drop.
• Provide first aid/CPR when necessary and assist authorities as required.
• Patrol property and document incidents per policy.

Skills

Guest safety

Escort

Surveillance

Customer service

Education

High school diploma

Job description

About Us

Fairmount Park Casino & Racing - where 100 years of heart-pounding horse racing meets exciting casino action! Whether you're cheering from the grandstand, trying your luck on the gaming floor, or enjoying a day out with friends, Fairmount Park is Casino & Racing is all about delivering fun, thrills, and unforgettable memories. From live racing tradition to modern entertainment, there's always something exciting happening at Fairmount Park is Casino & Racing!

Job Description

The Casino Security position will be charged with protecting company assets and providing a safe environment for our team members and guests.

Essential daily duties will include

• Responsible for the safety and well-being of guests and fellow team members.
• Gives directions and provides escort to customers in need.
• Provide security during the VLT drop by keeping unauthorized persons out of the immediate area of the drop.
• Maintain sight of the drop team and keys during the VLT drop.
• Provide excellent customer service to all internal and external guests Monitors entrances and employee entrance to ensure no one under 21 years of age enters the casino.
• Provides assistance to civil and law enforcement authorities, including testimony in court and other administrative hearings.
• Regularly provides escorts of money and persons in money-handling positions.
• Provides first aid, including CPR when necessary.
• Patrols all sections of property to identify safety hazards and breaks in security.
• Interviews, investigates, and documents all applicable incidents in accordance with company policy.
• Creates and logs detailed descriptions of lost and found items.
• Enforces all company policies and procedures.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Addresses any individual found in areas not authorized.
• Escorts guests and team members as directed or requested.
• Manages calls, computer, and radio traffic in the dispatch office.
• Attempts to maintain law and order on property in conjunction with local law enforcement agencies.
• Any and all other job duties as assigned.

Knowledge, Skills & Abilities

Must be 21 years of age. Must be able to work any day of the week and any shift. Must present a well-groomed appearance.

Education and Experience

High school graduate or equivalent. 2 years minimum working experience in the security or police field/2 years minimum education related field, law enforcement, security, investigations, etc. or, a minimum of 2 years of combined field experience and education or a minimum of 2 years of experience in the customer service/hospitality industry.

Required Certification/License

Must be able to obtain and maintain and Illinois Gaming License

Physical and Mental Demands

Regularly required to stand, see, walk, talk and hear; use hands to finger, handle, or feel and reach with hands and arms. Ability to work in a noisy environment. Must occasionally lift and lift up to 25 pounds. Able to work with others while maintaining a positive and professional demeanor.

Job Type

Full-time & Part-time

Base Pay Range

17.00 This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.

Voluntary Full-Time Employment Benefits

• medical, dental, and vision
• life, AD&D, critical illness, and hospital insurance
• short and long-term disability
• identity/legal protection
• as well as access to FSA and HSA accounts
• Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans
• Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief

Fairmount Park is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Us

Fairmount Park Casino & Racing - where 100 years of heart-pounding horse racing meets exciting casino action! Whether you're cheering from the grandstand, trying your luck on the gaming floor, or enjoying a day out with friends, Fairmount Park is Casino & Racing is all about delivering fun, thrills, and unforgettable memories. From live racing tradition to modern entertainment, there's always something exciting happening at Fairmount Park is Casino & Racing!