Director of Cage Operations

Fairmount Park; Collinsville (IL); Vor Ort; USD 90.000 - 110.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

Life, AD&D, disability insurance

401(k) plan with company match

Employee Assistance Program (EAP)

Zusammenfassung

Fairmount Park in Illinois is hiring a Director of Cage Operations to lead the casino and pari-mutuel cages, count room, and credit and collections. You will oversee cash handling, markers, and chip inventory while ensuring accuracy, security, and guest service.

The role requires deep knowledge of Title 31, AML, IGB rules, and internal controls. You will manage the budget, champion a high-performing team, and ensure compliance across shifts plus weekends and holidays.

Qualifikationen

• Bachelor’s degree preferred in Accounting, Finance, or related field.
• 5–7 years of progressive casino cage and count room experience.
• 3+ years in management or leadership capacity.
• Must obtain and maintain a valid Illinois Gaming Board license.
• Experience with casino credit and collections preferred.

Aufgaben

• Oversee cage and count room operations, cash handling, and chip inventory.
• Direct credit decisions, limits, and collections per policy.
• Manage drop, count, and equipment maintenance for accuracy.
• Ensure regulatory compliance with Title 31, AML, and IGB regs.
• Develop and monitor department budget; manage staffing across shifts.
• Lead and develop a high-performing cage team; ensure guest service.

Kenntnisse

Cage operations

Credit & collections

Leadership

Regulatory compliance

Casino management systems

Microsoft Office

Ausbildung

Bachelor’s degree in Accounting/Finance

Tools

Casino management systems

Microsoft Office

Jobbeschreibung

About UsFairmount Park Casino & Racing – where 100 years of heart-pounding horse racing meets exciting casino action! Whether you're cheering from the grandstand, trying your luck on the gaming floor, or enjoying a day out with friends, Fairmount Park is Casino & Racing is all about delivering fun, thrills, and unforgettable memories. From live racing tradition to modern entertainment, there's always something exciting happening at Fairmount Park is Casino & Racing!Job Description:The Director of Cage Operations provides strategic leadership and oversight of the casino and pari-mutuel cages, satellite cages, count room, and credit and collections operations.DUTIES AND RESPONSIBILITIESCage & Count Room OperationsDirect daily operations: Oversee the casino and pari-mutuel cages, satellite cages, and count room, ensuring the accurate and secure handling of all cash, chips, and negotiable instrumentsMaintain bankroll accuracy: Ensure an accurate balance of cash in the bankrollManage table games activities: Oversee markers, front money, and chip inventoryCredit & CollectionsOversee credit decisions: Review credit applications, credit limits, outstanding marker balances, and aging reportsManage collections: Oversee collection activity in accordance with approved policies and proceduresCount Room & EquipmentManage drop and count: Direct the pickup, drop, and count of gaming cash in accordance with internal controls and regulationsMaintain equipment: Oversee ticket redemption machines and cage and count room equipment, coordinating servicing to ensure reliable operationRisk & Compliance ManagementEnsure regulatory compliance: Maintain thorough knowledge of Title 31, AML requirements, Illinois Gaming Board regulations, and state and federal law, ensuring department compliance, including accurate CTR and SAR reportingStrengthen internal controls: Develop, implement, and monitor cage policies, procedures, and internal controls, identifying vulnerabilities and updating procedures to mitigate exposureResolve variances: Investigate, resolve, and document cage variances, overages and shortages, exceptions, and audit findingsBudget & Financial ManagementManage departmental budget: Develop and manage the department budget, controlling labor and operating costsTeam Leadership & DevelopmentBuild a high-performing team: Hire, train, coach, evaluate, and manage staff in accordance with organizational and approved departmental standards, policies, and programsEnsure adequate coverage: Maintain appropriate staffing and management coverage across all shifts to provide superior guest service and maintain controlsGuest ServiceResolve guest concerns: Investigate and resolve guest issues and disputes within the cageAll other duties assignedQUALIFICATIONSEducationBachelor’s degree preferred, in Accounting, Finance, or a related fieldExperience5–7 years of progressive casino cage and count room experienceAt least 3 years in management or leadership capacityCasino credit and collections experience preferredMust obtain and maintain a valid Illinois Gaming Board license, along with all other required licensing, as a condition of employmentSkills & CompetenciesComprehensive knowledge of cage, count room, and credit operationsThorough knowledge of Title 31, AML requirements, and Illinois Gaming Board regulationsProficient in casino management systems and Microsoft Office SuiteHigh level of integrity, with the ability to maintain strict confidentiality of financial data, guest information, and casino proceduresProven leadership skills, including the ability to motivate staff through a teamwork approach and delegate as neededPHYSICAL DEMANDS AND WORK ENVIRONMENTTypical office environmentTravel may be requiredAbility to work a flexible schedule, including weekends and holidaysThe work environment is fast-paced and contains bright lights, loud noiseBase Pay Range:$90,000.00 -$110,000.00This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.Fairmount Park is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.