VP of Operations

Fairmount Park, Inc.; Norfolk (VA); On-site; USD 175,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, and vision

Life insurance

401(k) with match

Job summary

Fairmount Park Casino & Racing seeks a seasoned leader to direct and manage operations across Gaming, Security, Surveillance, Facilities and Environmental Services. You will drive department strategies, enforce regulatory compliance, and lead staffing and development across all divisions to support a premier gaming property.

The role requires strong leadership, experience in gaming operations, and the ability to collaborate with the General Manager to maintain safety, reliability, and guest

Qualifications

• Bachelor’s degree preferred and progressive gaming leadership experience.
• Must be 21+ and able to obtain gaming license.
• 10–15 years in progressive gaming leadership.
• Strong problem solving, mediation, coaching and consulting skills.
• Excellent verbal and written communications; knowledge of regulations.

Responsibilities

• Formulates and administers department strategies and procedures.
• Ensures compliance with state and federal laws and Gaming Board regulations.
• Hires, trains and manages staff per policies.
• Advise GM on operational issues affecting the property.
• Maintain safety and productivity across departments.

Skills

Leadership

Regulatory compliance

Operations management

Communication

Staff development

Education

Bachelor’s degree preferred

Job description

About Us Fairmount Park Casino & Racing – where 100 years of heart-pounding horse racing meets exciting casino action! Whether you're cheering from the grandstand, trying your luck on the gaming floor, or enjoying a day out with friends, Fairmount Park is Casino & Racing is all about delivering fun, thrills, and unforgettable memories. From live racing tradition to modern entertainment, there's always something exciting happening at Fairmount Park is Casino & Racing!

Job Description: SUMMARY Direct and manage operations of Gaming Operations, Security, Surveillance, Facilities and Environmental Services.

DUTIES AND RESPONSIBILITIES

• Formulates and administers assigned department strategies, policies and procedures.
• Ensures compliance with all regulatory controls both internal and external including but not limited to state and federal laws and the Illinois Gaming Board regulations.
• Hires, trains and manages staff in accordance with organizational and approved departmental policies and programs.
• Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures.
• Must maintain the strictest confidence of any and all confidential and proprietary information disclosed by Accel Entertainment entity or by a guest of Fairmount Park Racetrack & Casino.
• Advises and keeps General Manager informed of all relevant operational issues affecting the property.
• Ensures performance and productivity are monitored in assigned areas of responsibility.
• Ensures departmental Managers/Supervisors continually and consistently reinforce safety and accident prevention measures.
• Address Team Member questions and concerns; conduct internal investigations as needed.
• Develop, implement, maintain, and monitor an effective team member relations program through effective communication.
• Fosters and maintains positive team member relations in a supportive environment and interfaces with other departments to ensure a harmonious working relationship.
• Hires, trains, coaches, assess and review the job performance of subordinates including both non-exempt and exempt team members.
• Continue professional development of self and subordinates as well as assist all team members with career planning and counseling as needed.
• Maintain a high level of professional appearance, demeanor, ethics, and image of self and subordinates.
• Applies leadership skills required to motivate staff and attain a high level of productivity and accountability.
• Ability to extend complimentary services in accordance with the approved comp matrix.
• Perform other duties as assigned.

QUALIFICATIONS

• Must be 21 years of age or older.
• Bachelor’s degree preferred.
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• Ten to fifteen progressive gaming leadership experience.
• Strong problem solving, mediation, coaching, and consulting skills.
• Excellent verbal and written communications skills.
• Knowledgeable of applicable federal, state, and local regulations.
• Ability to ensure that the grounds and physical facilities – and all equipment, including HVAC, plumbing, electrical, lighting, kitchen and roofing systems – are functioning efficiently; solid understanding of compliance with building and safety codes, hazardous waste handling and disposal, and OSHA regulations.
• Ability to work flexible shifts and days of the week including holidays.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Frequently required to lift up to a maximum of 30 pounds
• Regularly required to see, talk and hear; use hands to finger, handle, or feel; reach with hands and arms; stand and walk.
• The work environment contains bright lights, loud noise

Base Pay Range: $175,000 - $190,000 This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.

Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.

Fairmount Park is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Fairmount Park Casino & Racing – where 100 years of heart-pounding horse racing meets exciting casino action! Whether you're cheering from the grandstand, trying your luck on the gaming floor, or enjoying a day out with friends, Fairmount Park is Casino & Racing is all about delivering fun, thrills, and unforgettable memories. From live racing tradition to modern entertainment, there's always something exciting happening at Fairmount Park is Casino & Racing!