Casino Security Manager — Ops, Training & Guest Safety

Hollywood Casino St. Louis; St. Louis (MO); Sur place; USD 70 000 - 95 000; Plein temps

Résumé du poste

PENN Entertainment in St. Louis is seeking a Security Department leader to oversee daily operations, staffing, budgeting, and guest protection across our entertainment destination. You will direct security teams, enforce policies, and coordinate with authorities to maintain safe, welcoming environments for guests and employees.

The role requires a strong focus on leadership, discipline, and service quality as part of our Total Rewards approach in a fast-paced casino setting.

Qualifications

• Bachelor's degree from an accredited college/university.
• 5–7 years of casino security and/or law enforcement experience.
• 3 years of supervisory experience required.

Responsabilités

• Direct the daily operations of the Security department to meet goals and control labor costs.
• Determine staffing requirements and schedule personnel for maximum coverage and efficiency.
• Maintain and update trespass lists for guests as needed.
• Administer training programs to ensure effective security of gaming and money handling.
• Hire, train, develop staff and administer performance discipline.
• Oversee annual budget preparation and expense monitoring.
• Develop and maintain reporting procedures; cooperate with federal, state, and local law enforcement as needed.
• Provide exceptional Red Carpet Customer Service to all guests.

Connaissances

Leadership

Communication

Analytical thinking

Interpersonal skills

Professionalism

Formation

Bachelor’s degree

Outils

Microsoft Office Suite

Description du poste

PENN Entertainment in St. Louis is seeking a Security Department leader to oversee daily operations, staffing, budgeting, and guest protection across our entertainment destination. You will direct security teams, enforce policies, and coordinate with authorities to maintain safe, welcoming environments for guests and employees.

The role requires a strong focus on leadership, discipline, and service quality as part of our Total Rewards approach in a fast-paced casino setting.