Director of Security

PENN Entertainment, Inc.; St. Louis (MO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

PENN Entertainment, Inc. is seeking a Director of Security in Missouri. The role leads the Security Department to ensure safety for team members, guests, and assets, while enforcing gaming regulations and company policies.

The position reports to executive leadership and collaborates with Surveillance and other departments. The Director is responsible for budgeting, incident investigations, and ensuring compliance with standards.

Qualifications

• Six+ years of security management experience with demonstrated leadership capability.
• Knowledge of State Gaming Regulations.
• Valid state-issued Driver’s License.
• Ability to obtain and maintain a Key Gaming License.
• Strong problem-solving, mediation, coaching, and consulting skills.
• Strong written and verbal communication skills.
• Thorough knowledge of emergency procedures.
• Proficiency with Microsoft Office applications.

Responsibilities

• Provide ongoing guidance of the Security Department and operations daily.
• Supervise and direct all security management functions within the department.
• Schedule all management staff to meet operational needs, including events and holidays.
• Coach and develop team members to drive performance and growth.
• Complete timely performance evaluations with developmental guidance.
• Oversee emergency preparedness and response procedures.

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.

• Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position.
• Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• To ensure constant guidance of the Security Department and operations on a daily basis. The Director of Security is responsible for the safety and security of all team members, guest, and protection of company assets. The Director will ensure all Federal, State, and local laws are enforced and will constantly be in compliance with the Gaming Commission.
• Supervise and direct all security management functions within the department, conducting daily inspections and briefings as necessary.
• Schedule all management staff to meet operational needs, including special events, holidays, and mandatory meetings.
• Coach, monitor, and develop team members to drive performance, accountability, and professional growth.
• Complete timely performance evaluations and provide developmental guidance and resources to support career progression.
• Provide oversight of emergency preparedness and response procedures, coordinating efforts during emergency situations.
• Instruct and train Security leadership and team members on safety policies, procedures, and best practices.
• Collaborate with Surveillance leadership on investigations, audits, and regulatory matters.
• Ensure appropriate controls are maintained over gaming tables and assets in accordance with Missouri Gaming Commission
• Ensure accurate, complete, and timely reporting; review all reports for quality and compliance.
• Train supervisors and assistants in report writing, internal controls, and operational procedures.
• Ensure ongoing training is conducted on internal controls and security procedures, with documentation maintained.
• Maintain in-depth knowledge of company policies, procedures, and internal controls, and ensure consistent application across departments.
• Lead budget planning, forecasting, and execution for Security departments.
• Monitor departmental expenses, staffing levels, and operational needs to ensure alignment with approved budgets.
• Analyze variances, identify cost-saving opportunities, and ensure financial accountability across Security and Surveillance departments.
• Establish strong working relationships with Directors and Managers throughout the property.
• Serve as liaison between the casino and internal departments, as well as local and state law enforcement agencies.
• Lead by example in delivering exceptional guest service and train leadership teams to uphold service standards.
• Maintain the strictest confidence of all confidential and proprietary information
• Ensure adherence to company policies, internal controls, and gaming regulations at all times.

Requirements

• Minimum of six (6) years of security management experience with demonstrated leadership capability.
• Knowledge of State Gaming Regulations.
• Must maintain a valid state-issued Driver’s License.
• Must be able to obtain and maintain a Key Gaming License.
• Strong problem-solving, mediation, coaching, and consulting skills.
• Strong written and verbal communication skills.
• Thorough knowledge of property-wide emergency procedures.
• Proficient in Microsoft Office applications.
• Ability to maintain the highest level of confidentiality and professionalism.
• Proactive, strategic, and solutions-oriented leadership approach.
• Ability to collaborate effectively with team members at all levels of the organization.
• Highly organized and detail-oriented with strong follow-through.