Casino Security & Guest Safety Specialist

Caesars Entertainment; Las Vegas (NV); On-site; USD 36,000 - 58,000; Full time

Job summary

Caesars Entertainment's Planet Hollywood in Las Vegas is seeking a Security Officer to protect guests and team members and ensure a safe environment. You will patrol property, control access, escort customers, and support incident investigations.

This role requires experience in guest-facing security, strong communication skills, physical fitness, and the ability to obtain Nevada Gaming and AES certifications, plus First Aid & CPR. Must work varied shifts and maintain professional appearance.

Qualifications

• Must be 21 years of age or older.
• High school graduate or equivalent is required.
• Two years experience in a position with direct guest contact required.
• Prefer individual with two years police, military, or casino security experience.
• Ability to manage several tasks at once.
• Must possess good oral and written communication skills along with a good working knowledge of basic computer programs.
• Must be able to obtain and possess a Nevada Gaming Card, an Alcohol Awareness Card (AES), First Aid & CPR certifications.
• Must be able to work any day of the week and any shift.
• Must undergo eight (8) hours of ASP (baton) training.
• Must be able to prepare effective written reports.
• Must be able to get along with co-workers and work as a team.

Responsibilities

• Responsible for the safety and well-being of guests and fellow employees.
• Gives directions and provides escort to customers in need.
• Provides assistance to civil and law enforcement authorities, including testimony in court and other administrative hearings.
• Makes chip fills, jackpot verifications.
• Regularly provides escorts of money and persons in money-handling positions. Provides first aid, including CPR when necessary.
• Patrols all sections of property to identify safety hazards and breaks in security. Interviews, investigates and documents all applicable incidents in accordance with company policy.
• Makes lost and found detailed descriptions of people and incidents.
• Enforces all company policies and procedures.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

Skills

Guest relations

Communication

Security awareness

Physical fitness

Education

High school graduate

Tools

Nevada Gaming Card

AES Card

First Aid & CPR

Job description

Caesars Entertainment's Planet Hollywood in Las Vegas is seeking a Security Officer to protect guests and team members and ensure a safe environment. You will patrol property, control access, escort customers, and support incident investigations.

This role requires experience in guest-facing security, strong communication skills, physical fitness, and the ability to obtain Nevada Gaming and AES certifications, plus First Aid & CPR. Must work varied shifts and maintain professional appearance.