Security Officer - Full Time (Planet Hollywood LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 36,000 - 58,000; Full time

Job summary

Caesars Entertainment's Planet Hollywood in Las Vegas is seeking a Security Officer to protect guests and team members and ensure a safe environment. You will patrol property, control access, escort customers, and support incident investigations.

This role requires experience in guest-facing security, strong communication skills, physical fitness, and the ability to obtain Nevada Gaming and AES certifications, plus First Aid & CPR. Must work varied shifts and maintain professional appearance.

Qualifications

• Must be 21 years of age or older.
• High school graduate or equivalent is required.
• Two years experience in a position with direct guest contact required.
• Prefer individual with two years police, military, or casino security experience.
• Ability to manage several tasks at once.
• Must possess good oral and written communication skills along with a good working knowledge of basic computer programs.
• Must be able to obtain and possess a Nevada Gaming Card, an Alcohol Awareness Card (AES), First Aid & CPR certifications.
• Must be able to work any day of the week and any shift.
• Must undergo eight (8) hours of ASP (baton) training.
• Must be able to prepare effective written reports.
• Must be able to get along with co-workers and work as a team.

Responsibilities

• Responsible for the safety and well-being of guests and fellow employees.
• Gives directions and provides escort to customers in need.
• Provides assistance to civil and law enforcement authorities, including testimony in court and other administrative hearings.
• Makes chip fills, jackpot verifications.
• Regularly provides escorts of money and persons in money-handling positions. Provides first aid, including CPR when necessary.
• Patrols all sections of property to identify safety hazards and breaks in security. Interviews, investigates and documents all applicable incidents in accordance with company policy.
• Makes lost and found detailed descriptions of people and incidents.
• Enforces all company policies and procedures.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

Skills

Guest relations

Communication

Security awareness

Physical fitness

Education

High school graduate

Tools

Nevada Gaming Card

AES Card

First Aid & CPR

Job description

Job Description

Protects company assets and provides a safe environment for our employees and guests.

Job Description

Protects company assets and provides a safe environment for our employees and guests.

Responsibilities

• Responsible for the safety and well-being of guests and fellow employees.
• Gives directions and provides escort to customers in need.
• Provides assistance to civil and law enforcement authorities, including testimony in court and other administrative hearings.
• Makes chip fills, jackpot verifications.
• Regularly provides escorts of money and persons in money-handling positions. Provides first aid, including CPR when necessary.
• Patrols all sections of property to identify safety hazards and breaks in security. Interviews, investigates and documents all applicable incidents in accordance with company policy.
• Makes lost and found detailed descriptions of people and incidents.
• Enforces all company policies and procedures.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

Qualifications

• Must be 21 years of age or older.
• High school graduate or equivalent is required.
• Two years experience in a position with direct guest contact required.
• Prefer individual with two years police, military, or casino security experience.
• Prior experience is a position with direct guest contact is preferred.
• Ability to manage several tasks at once.
• Must possess good oral and written communication skills along with a good working knowledge of basic computer programs.
• Must be able to obtain and possess a Nevada Gaming Card, an Alcohol Awareness Card (AES), First Aid & CPR certifications.
• Must be able to work any day of the week and any shift.
• Must present a well-groomed appearance.
• Must undergo eight (8) hours of ASP (baton) training.
• Must be able to prepare effective written reports.
• Must be able to get along with co-workers and work as a team.

Additional Requirements

• Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees, or cold as low as 10 degrees.
• Must be able to physically restrain individuals when a condition of arrest exists.
• Must be able to respond calmly in crisis and stressful situations, and be able to make rational decisions when handling guest and employee issues.
• Must be able to work independently.
• Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads and maneuver quickly on level surfaces, as well as, up and down stairs.
• Must be able to lift and carry up to 60 pounds. Must be able to push or pull up to 150 pounds.
• Must be able to see and, also, remember the specific details of incidents and persons. Must be able to give court testimony when necessary and write detailed reports.
• The Security Officer must be able to read, write, speak and understand English.
• Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.
• Must pass the physical and written testing of the Western Division Security Academy (Controlled Force, Defensive Tactics, Legal Issues, Handcuffing, Tactical Communications, Use of Force, Report Writing, Searching Subjects, Emergency Response, Ethics, and Expandable Baton) within the first ninety days of employment.
• Must re-certify, between years 2 and 3, through the Western Division Security Academy, and must pass all physical, mental and environmental demands as required.

About Us

With 2,500 beautifully designed guest rooms and suites showcasing some of the best views in town, Planet Hollywood encompasses more than 100,000 square-feet of gaming, several lounges, various restaurants including Gordon Ramsay BurGR.