Casino Security & Guest Safety Pro (Day‑1 Benefits)

PENN Entertainment; Morgantown (AZ); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

PENN Entertainment is seeking a Security Officer to protect guests, property, and staff at our casino facility. The role involves monitoring for safety, following PGCB and internal procedures, and delivering professional guest service.

You will patrol buildings and grounds, inspect entry points, and adhere to all policies while maintaining a positive and courteous demeanor with visitors and team members.

Qualifications

• High school diploma or equivalent; ability to read and comprehend simple instructions and memos.
• Strong communication and interpersonal skills to engage with guests and team members.
• Ability to apply common sense and follow written or verbal instructions.
• Must qualify for a license with the Pennsylvania State Racing Commission and meet credentialing requirements.

Responsibilities

• Observe and protect guests, property, and staff to maintain safety.
• Perform duties to comply with PGCB mandated requirements (drops, reconciliation, inspections).
• Greet guests in a positive, professional manner and maintain customer service standards.
• Regulate vehicle and pedestrian traffic at facility entrances to ensure orderly flow.
• Adhere to corporate and local policies, procedures, and operating guidelines.

Skills

Attention to detail

Customer service

Communication skills

Problem solving

Observational skills

Education

High School Diploma

Job description

PENN Entertainment is seeking a Security Officer to protect guests, property, and staff at our casino facility. The role involves monitoring for safety, following PGCB and internal procedures, and delivering professional guest service.

You will patrol buildings and grounds, inspect entry points, and adhere to all policies while maintaining a positive and courteous demeanor with visitors and team members.