Casino Security Dispatch Coordinator

Desert Diamond Casinos & Entertainment; Arizona; On-site; USD 42,000 - 54,000; Full time

Job summary

Desert Diamond Casinos & Entertainment is seeking a Security Dispatcher to support the Security Supervisor by dispatching Officers, monitoring CCTV, alarms, and exterior cameras during shifts. You will also handle emergencies, coordinate with responders, and ensure compliance with casino policies.

The role requires strong communication, multitasking, and the ability to maintain professionalism in a high-stress casino environment.

Qualifications

• High School Diploma or GED; no arrests in the past year except minor traffic violations.
• Six (6) months security experience is preferred.
• Must be 18 years of age or older.
• Must pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license.

Responsibilities

• Receives calls concerning crimes, emergencies, and requests for security assistance; monitors and calls 911 for emergencies.
• Monitors the internal and external perimeter of the casino campus.
• Monitors cameras, duress alarms and vehicle gates; coordinates with officers as needed.
• Broadcasts orders to Security Officers and relays instructions from remote units.
• Prepares and submits reports as required and documents incidents.
• Maintains professional relationships and provides outstanding internal/external guest service.
• May be assigned duties of a Security Officer and participate in team investigations.
• Ensures compliance with policies, procedures, and internal controls.

Skills

Public/guest service

Radio dispatch regulations

Emergency response

Multi-tasking

Verbal/written communication

Basic computer skills

Professional relationships

Education

High School Diploma or GED

Tools

Radio dispatch equipment

Fire alarm systems

Job description

Desert Diamond Casinos & Entertainment is seeking a Security Dispatcher to support the Security Supervisor by dispatching Officers, monitoring CCTV, alarms, and exterior cameras during shifts. You will also handle emergencies, coordinate with responders, and ensure compliance with casino policies.

The role requires strong communication, multitasking, and the ability to maintain professionalism in a high-stress casino environment.