Casino Security Dispatcher & Communications Specialist

Desert Diamond Casinos & Entertainment; Glendale (AZ); On-site; USD 28,000 - 39,000; Full time

Job summary

Desert Diamond Casinos & Entertainment in Glendale, AZ is seeking a Security Dispatch Officer to oversee dispatching Officers, monitor radios, alarms, and CCTV during the assigned shift.

The role requires alertness under pressure, the ability to follow procedures, and strong guest service and communication skills within a casino environment. Compliance with gaming regulations and safety policies is essential.

Qualifications

• High School Diploma or GED required; 18+ and able to pass background and drug screen.
• Must pass a gaming license requirement as part of pre-employment checks.
• Experience in casino security is preferred.

Responsibilities

• Dispatch Security Officers and monitor radios, CCTV, alarms.
• Coordinate responses and call 911 for emergencies as needed.
• Prepare and submit incident and activity reports.
• Communicate with management on investigations and incidents.
• Maintain accurate daily security records and comply with policies.

Skills

Radio dispatch

Emergency response

Guest service

Communication skills

Multi-tasking

Integrity

Professionalism

Problem solving

Education

High School Diploma or GED

Job description

Desert Diamond Casinos & Entertainment in Glendale, AZ is seeking a Security Dispatch Officer to oversee dispatching Officers, monitor radios, alarms, and CCTV during the assigned shift.

The role requires alertness under pressure, the ability to follow procedures, and strong guest service and communication skills within a casino environment. Compliance with gaming regulations and safety policies is essential.