Security Dispatcher & CCTV Operations

Sycuan; El Cajon (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Sycuan Casino in California seeks a Security Dispatcher responsible for coordinating security services, receiving and dispatching calls, monitoring the fire panel, radio activity, and officer locations.

The role includes protecting casino assets across designated areas, reporting incidents to law enforcement as needed, and providing guest service by addressing inquiries related to exclusion histories and vehicle services.

Qualifications

• Essential: High School Diploma or GED and at least 3 months dispatch experience.
• Desirable: 1 year security or emergency dispatch experience, POST certification, guest service experience.
• Essential: Ability to log factual information from radio and telephone communications.
• Essential: Ability to operate surveillance equipment and MS Word/Excel.

Responsibilities

• Coordinate security services by receiving and dispatching calls, monitoring fire panel, radio activity, and officer locations and activities; dispatch units as needed and maintain logs for information transfer.
• Protect casino assets by monitoring designated areas and reporting irregularities or incidents to appropriate authorities.
• Provide guest service by answering inquiries regarding exclusion histories, accident reporting, vehicle services and other security-related procedures.

Skills

Dispatch operations

English communication

Surveillance equipment operation

Security policies

Data entry

Written communication

Confidentiality

Multitasking

Punctuality

Team coordination

Education

High School Diploma or GED

Dispatch experience (3 months)

POST Certification

Tools

MS Word

Excel

Job description

Sycuan Casino in California seeks a Security Dispatcher responsible for coordinating security services, receiving and dispatching calls, monitoring the fire panel, radio activity, and officer locations.

The role includes protecting casino assets across designated areas, reporting incidents to law enforcement as needed, and providing guest service by addressing inquiries related to exclusion histories and vehicle services.