Casino IT Systems Administrator – On-Site, Full-Time

Bally's Corporation; Kansas City (MO); Presencial; USD 80.000 - 110.000; Jornada completa

Descripción de la vacante

Bally's Kansas City IT team is seeking an on-site IT professional to administer and support Windows, virtualization, directory services, backups, and cloud-connected services. The role supports gaming-related systems and property operations across casino, hotel, POS, and surveillance integrations.

Responsibilities include user access management, system health monitoring, OS/app updates, disaster recovery testing, and collaboration with vendors.

Formación

• MO Gaming License LEVEL 2 is required.
• Experience supporting Windows, virtualization platforms, directory services, group policies, storage, backups, and cloud-connected services.

Responsabilidades

• Administer, monitor, patch, and troubleshoot Windows, virtualization platforms, directory services, group policies, storage, backups, and cloud-connected services.
• Support gaming-related and property systems including casino management, slot systems, player tracking, cage/credit, POS, hotel, access control, surveillance integrations.
• Maintain user accounts, RBAC, MFA, privileged access, onboarding/transfers/terminations.
• Monitor system health, capacity, logs, alerts, and scheduled jobs; investigate issues and restore service per priorities.
• Perform OS and app updates, vulnerability remediation, endpoint protection, and configuration management.
• Manage backup schedules, test restorations, and support DR/BC exercises.
• Provide advanced technical support for servers, workstations, mobiles, printers, interfaces, and business applications; document incidents/resolutions.
• Coordinate maintenance with vendors and service providers.
• Maintain inventories, network diagrams, configuration records, SOPs, and knowledge articles.
• Support audits and regulatory reviews with timely records and remediation of issues.
• Follow cybersecurity, data privacy, segregation-of-duties, and confidential information handling requirements.
• Participate in projects, upgrades, openings, testing, and post-deployment support.
• Demonstrate service orientation, analytical troubleshooting, and strong communication.

Conocimientos

Analytical troubleshooting

Security and compliance awareness

Ownership and accountability

Project management

Cross-department collaboration

Professional communication

Educación

MO Gaming License LEVEL 2

Descripción del empleo

Bally's Kansas City IT team is seeking an on-site IT professional to administer and support Windows, virtualization, directory services, backups, and cloud-connected services. The role supports gaming-related systems and property operations across casino, hotel, POS, and surveillance integrations.

Responsibilities include user access management, system health monitoring, OS/app updates, disaster recovery testing, and collaboration with vendors.