Casino Host: World‑Class Guest Experience

Hard Rock Hotel Vallarta; Rockford (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Hard Rock Casino Rockford is seeking a Host - Noodle Bar to warmly welcome guests, escort them to their tables, and maintain dining areas in a clean and safe condition. You will help ensure smooth service and promote excellent guest relations in a lively casino setting.

The position requires strong guest service experience, good math, and fluent English reading/writing, with flexibility for shifts, including holidays and weekends.

Qualifications

• High School diploma or GED equivalency preferred.
• Strong mathematical skills.
• Ability to read and write English required.
• Two years’ guest service experience in a family or formal dining environment.
• Casino Food & Beverage experience preferred.

Responsibilities

• Welcome every guest to improve guest satisfaction and promote positive guest relations.
• Escort guests to their tables/booths in a courteous and friendly manner.
• Inspect dining area and set the table/booth when necessary.
• Practice and observe the safety rules in all dining areas.
• Ring all financial transactions accurately.
• Be knowledgeable of events and handle reservations when necessary.

Skills

Guest service

English literacy

Mathematical skills

Communication skills

Education

High School diploma or GED

Job description

Hard Rock Casino Rockford is seeking a Host - Noodle Bar to warmly welcome guests, escort them to their tables, and maintain dining areas in a clean and safe condition. You will help ensure smooth service and promote excellent guest relations in a lively casino setting.

The position requires strong guest service experience, good math, and fluent English reading/writing, with flexibility for shifts, including holidays and weekends.