VIP Casino Server - Exceptional Guest Service

Hard Rock Casino Rockford; Rockford (IL); On-site; USD 20,664,000 - 34,440,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Casino Rockford is seeking a professional Server to deliver personalized service in a casino dining setting. You will greet guests, present menus, and take orders while maintaining a welcoming, professional attitude.

The role requires at least two years of guest service in a formal dining environment, the ability to read and write English, and the capacity to obtain required certifications and licenses. Join a team focused on guest satisfaction and teamwork.

Qualifications

• Two years’ guest service experience in a family or formal dining environment.
• Must be able to obtain Food Handlers or Bassett certification, as well as Illinois Gaming license.
• Ability to read and write English.

Responsibilities

• Greet guests and provide superior guest service for all Food & Beverage operations.
• Present menus, suggest courses and beverages, and take orders.
• Maintain clean appearance; assist with bussing and setting tables; check quality and settle bills.

Skills

Guest service experience

Communication skills

Reading & writing English

Physical stamina

Education

High School diploma or GED

Job description

Hard Rock Casino Rockford is seeking a professional Server to deliver personalized service in a casino dining setting. You will greet guests, present menus, and take orders while maintaining a welcoming, professional attitude.

The role requires at least two years of guest service in a formal dining environment, the ability to read and write English, and the capacity to obtain required certifications and licenses. Join a team focused on guest satisfaction and teamwork.