Banquet Server: Craft Unforgettable Guest Experiences

Hard Rock Casino Rockford; Rockford (IL); On-site; USD 21,000 - 34,000; Full time

Job summary

Hard Rock Casino Rockford is seeking a Banquet Server to support event operations, including setting up and breaking down banquet spaces and serving beverages and plated meals. You will help create memorable experiences by anticipating guest needs and maintaining service standards.

This role requires knowledge of wine and cocktails, strong guest relations, and the ability to work evenings, weekends, and holidays. Training and benefits vary by status.

Qualifications

• High school diploma or equivalent is required.
• Fluency in English is required; additional languages preferred.
• Casino food and beverage service experience is a plus.
• Must obtain and maintain all required licenses and certifications.

Responsibilities

• Set up and break down banquet staging areas.
• Serve beverages, including coffee, tea, cocktails and wine.
• Serve plated meals and hors d'oeuvres.
• Ensure guest satisfaction and accommodate special requests.
• Maintain cleanliness and organization of service areas.
• Follow food safety, sanitation and alcohol service regulations.
• Prepare consumption reports and assist with event execution.

Skills

Customer service

Communication

Teamwork

Flexibility

Education

High School Diploma

Tools

Food Handlers Card

Liquor License

IGC Badge

Job description

Hard Rock Casino Rockford is seeking a Banquet Server to support event operations, including setting up and breaking down banquet spaces and serving beverages and plated meals. You will help create memorable experiences by anticipating guest needs and maintaining service standards.

This role requires knowledge of wine and cocktails, strong guest relations, and the ability to work evenings, weekends, and holidays. Training and benefits vary by status.