VIP Casino Server Elevate Guest Experience

Hard Rock International; Rockford (IL); On-site; USD 2,800 - 34,000; Full time

Job summary

Hard Rock Rockford is seeking a courteous Server to deliver exceptional, personalized service to guests in a fast-paced casino dining environment. You will greet guests, present menus, suggest drinks, take orders, and ensure timely service with a focus on guest satisfaction.

The role requires at least two years of guest service experience in a family or formal dining setting, ability to read and write in English, and to obtain required Food Handlers/Bassett certifications.

Qualifications

• Two years’ guest service experience in a family or formal dining environment.
• Must be able to obtain valid Food Handlers or Bassett certification.
• Ability to read and write English; good communication and friendly attitude.

Responsibilities

• Greet guests and provide superior guest service for all Food and Beverage operations.
• Present menu, suggest courses and drinks, and take orders.
• Maintain a clean, courteous, and professional appearance; assist bussers and ensure timely service.
• Adhere to sanitation standards and safety guidelines; manage multiple tasks and priorities.

Skills

Guest service experience

Communication skills

Professional demeanor

Education

High School diploma or GED

Job description

Hard Rock Rockford is seeking a courteous Server to deliver exceptional, personalized service to guests in a fast-paced casino dining environment. You will greet guests, present menus, suggest drinks, take orders, and ensure timely service with a focus on guest satisfaction.

The role requires at least two years of guest service experience in a family or formal dining setting, ability to read and write in English, and to obtain required Food Handlers/Bassett certifications.