Casino Guest Experience Host & Cashier

Hard Rock Casino Rockford; Rockford (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Casino Rockford is seeking a Dining Services Associate responsible for cleaning and maintaining wares, kitchens, and service areas in alignment with Food & Beverage goals. You will welcome guests, escort to seats, and ensure accurate transactions while upholding safety and sanitation standards.

Requirements include a high school diploma or GED, strong math and English skills, and at least two years of guest service in a family or formal dining setting.

Qualifications

• High School diploma or GED preferred, with strong math skills.
• Must read and write English well.
• Two years of guest service experience in dining settings.
• Casino Food & Beverage experience preferred.

Responsibilities

• Maintain cleanliness of dining areas and wares.
• Welcome guests and escort to seats, manage reservations.
• Handle cash, present checks and process settlements.
• Assist with opening/closing side duties and reports.
• Follow alcohol policies and maintain safety standards.
• Know events and assist management with duties.

Skills

Guest service

Mathematical skills

English literacy

Team mentorship

Education

High School diploma or GED

Tools

Cash handling procedures

Job description

Hard Rock Casino Rockford is seeking a Dining Services Associate responsible for cleaning and maintaining wares, kitchens, and service areas in alignment with Food & Beverage goals. You will welcome guests, escort to seats, and ensure accurate transactions while upholding safety and sanitation standards.

Requirements include a high school diploma or GED, strong math and English skills, and at least two years of guest service in a family or formal dining setting.