Casino Floor Operations Supervisor

Truckee Gaming, LLC; Nevada; Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

Truckee Gaming, LLC is seeking a Casino Floor Manager to administer policies across casino floor and food & beverage operations. You will train staff to achieve top customer service, quality, and appearance.

Responsibilities include cash handling, machine maintenance oversight, and compliance with gaming regulations. The role requires leadership in a fast-paced environment, excellent math and English communication skills, and a professional demeanor both on and off duty.

Qualifikationen

• High School Diploma or GED equivalent preferred.
• Casino Management experience preferred.
• Must be able to communicate effectively in verbal and written English.
• Excellent math skills; ability to calculate money accurately.
• Bilingual candidates are strongly encouraged to apply.

Aufgaben

• Administer policies relating to casino floor and food & beverage operations.
• Achieve objectives in customer service, quality of service, and appearance through staff training.
• Ensure guests receive friendly, responsive, courteous service at all times.
• Control cash handling in cage and on the casino floor per procedures.
• Investigate accidents/incidents and prepare reports for Security and HR.
• Assign and direct employees’ work duties and ensure adequate coverage.
• Maintain machines/equipment in clean, working condition through inspection.
• Assist in compliance with federal/state regulations governing health, safety, labor and gaming.

Kenntnisse

Customer relations

Communication skills

Cash handling

Cash accounting

Gaming operations knowledge

Conflict resolution

High-pressure environment

Ausbildung

High School Diploma or GED

Casino Management experience

Tools

Microsoft Office Suite

Jobbeschreibung

Truckee Gaming, LLC is seeking a Casino Floor Manager to administer policies across casino floor and food & beverage operations. You will train staff to achieve top customer service, quality, and appearance.

Responsibilities include cash handling, machine maintenance oversight, and compliance with gaming regulations. The role requires leadership in a fast-paced environment, excellent math and English communication skills, and a professional demeanor both on and off duty.