Casino Floor Operations Lead

Bally's Corporation; Vicksburg (MS); Presencial; USD 54 000 - 66 000; Tempo integral

Resumo da oferta

Bally's Corporation in Mississippi is hiring for a security supervisor/leader responsible for protecting assets and ensuring guest service on the casino floor. You will verify high-value slot jackpots, monitor operations, and support on-duty supervisors and managers across departments.

The role requires a Mississippi Gaming Work Permit and a Bachelor's degree or 3–5 years of gaming operations experience. You will implement company policies, approve comps and credit within policy, and plan staff

Qualificações

• Mississippi Gaming Work Permit required.
• BA or 3–5 years of gaming operations experience.
• Knowledge of casino floor security and table game operations.

Responsabilidades

• Provide superior service to guest to both internal and external.
• Ensure that the company's assets and integrity are protected at all times.
• Assist on-duty supervisors and managers of all departments as required.
• Verifies and approves all slot jackpots of $5,000 or more according to procedures and internal controls
• Approves the extension or limitation of credit to customers in accordance with company policy and procedures.
• Plans and administers work schedules and assignments for slots and table games.
• Advises security and surveillance of problem players as appropriate.
• Resolves guest complaints as requested by any supervisor of any department.
• Approves comps according to company policy.

Conhecimentos

Guest service

Asset protection

Regulatory compliance

Credit policies

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Bally's Corporation in Mississippi is hiring for a security supervisor/leader responsible for protecting assets and ensuring guest service on the casino floor. You will verify high-value slot jackpots, monitor operations, and support on-duty supervisors and managers across departments.

The role requires a Mississippi Gaming Work Permit and a Bachelor's degree or 3–5 years of gaming operations experience. You will implement company policies, approve comps and credit within policy, and plan staff