Casino Floor Host: Guest Service & Cash Handling

307 RACING MANAGEMENT, LLC; Gillette (WY); On-site; USD 19,000 - 25,000; Full time

Job summary

Prismhr Hire seeks a friendly, customer-focused team member for a high-traffic gaming floor in Gillette, WY. You will greet guests, explain terminal operations, and assist with promotions while maintaining cash accuracy and a clean work area.

The role requires compliance with gaming regulations and the ability to work long hours when needed. Responsibilities include interacting with guests, handling cash, and ensuring a safe and welcoming environment on site; prior experience with gaming or

Qualifications

• Friendly personality and strong customer interaction skills.
• Ability to communicate in English, both written and verbal.
• Professional appearance and personal hygiene as expected on site.

Responsibilities

• Greet guests on the OTB floor and provide courteous service.
• Explain terminal operations, Winners Club benefits, and promotions.
• Resolve guest concerns when possible and escalate as needed.
• Accurately count and manage cash banks and transactions.
• Maintain a clean, stocked, and secure gaming area.

Skills

Friendly personality

English communication

Customer service

Tools

Basic tools

Computers

Job description

Prismhr Hire seeks a friendly, customer-focused team member for a high-traffic gaming floor in Gillette, WY. You will greet guests, explain terminal operations, and assist with promotions while maintaining cash accuracy and a clean work area.

The role requires compliance with gaming regulations and the ability to work long hours when needed. Responsibilities include interacting with guests, handling cash, and ensuring a safe and welcoming environment on site; prior experience with gaming or