Casino Floor & F&B Operations Manager

Silver Strike Investments LLC

Nevada (IA)

On-site

USD 60,000 - 90,000

Full time

14 days+

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Job summary

Silver Strike Investments LLC is seeking a Casino Manager to administer policies across casino floor and food and beverage operations, and to lead staff training for exceptional guest service and appearance of the facility.

You will oversee cash handling procedures, regulatory compliance, and incident reporting, while ensuring a welcoming, efficient environment for guests and employees in a high-pressure, fast-paced setting.

Qualifications

High School Diploma or GED equivalent preferred.
Casino Management experience preferred.
Must be able to communicate effectively in English.
Excellent math skills; ability to calculate money accurately.
Basic computer skills, Microsoft Office Suite Software.

Responsibilities

Ensure guests receive responsive, friendly, courteous service.
Control cash handling in the cage and on the casino floor per policies.
Fill in where needed to ensure guest service standards and efficient operations.
Ensure machines and equipment on the gaming floor are clean and in good condition.
Assist in the implementation of casino marketing, promotions.
Maintain compliance with health, safety, labor and gaming regulations.
Maintain confidentiality of guest, employee, and company information.
Investigate accidents/incidents and prepare reports for Security and HR.
Assign and direct employees’ work duties/tasks.
Ensure adequate worker coverage on the casino floor and in Food & Beverage.
Attend management meetings and participate in employee relations.