Casino Dining Supervisor - Lead Guest Experience

Hard Rock International; Rockford (IL); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits package

Health and wellness support

Job summary

Hard Rock International is seeking a Restaurant Supervisor for their Casino in Rockford, Illinois. This full-time role involves supervising daily operations, ensuring guest satisfaction, and maintaining the cleanliness and security of food outlets.

The ideal candidate will have experience in food and beverage service, strong supervisory skills, and the ability to respond to guest needs professionally. A comprehensive benefits package is offered to support wellness and work-life balance.

Qualifications

• Minimum of 2 years of food and beverage experience.
• At least 1 year of supervisory experience in food and beverage.

Responsibilities

• Supervise front-of-house restaurant operations.
• Resolve guest concerns and complaints.
• Inspect food outlets for safety and cleanliness.

Skills

Guest service

Food and beverage knowledge

Cash flow management

Supervisory skills

Education

High School Diploma or equivalent

Food and Beverage supervisory experience

Job description

Hard Rock International is seeking a Restaurant Supervisor for their Casino in Rockford, Illinois. This full-time role involves supervising daily operations, ensuring guest satisfaction, and maintaining the cleanliness and security of food outlets.

The ideal candidate will have experience in food and beverage service, strong supervisory skills, and the ability to respond to guest needs professionally. A comprehensive benefits package is offered to support wellness and work-life balance.