Cashier / Phone Operator

Don Beyer Volvo; Falls Church (VA); On-site; USD 36,000 - 54,000; Full time

Job summary

Beyer Automotive Group is seeking a detail-oriented billing associate to support the accounting department across multiple brands. You will prepare sales and service tickets, calculate and process guest bills, and verify bill accuracy in a fast-paced dealership setting.

The role requires superior customer service, excellent communication, and the ability to multitask while maintaining a professional appearance.

Qualifications

• Proficiency in Excel and Word required.

Responsibilities

• Prepare sales and service gas tickets for the accounting department.
• Calculate and process the customer’s bill using the dealership’s computer system.
• High Visibility Position: Handle customer follow-up and complaints with integrity and poise.
• Verifies accuracy of the guest's bill using the dealership's computer system and closing paid tickets.
• Maintains accurate vehicle inventory.
• Filing daily.
• Switchboard operating.
• Ability to handle multiple tasks at once.

Skills

Superior customer service

Excellent communication

Ability to multi-task

Attention to detail

Professional appearance

Education

High school diploma or equivalent

Tools

Excel

Microsoft Word

Customer database interfaces

Job description

The Beyer Automotive Group is a family ran business, currently selling and servicing Volvo, Land Rover, Kia, Subaru, Mazda, and Volkswagen across greater Washington DC and Shenandoah Valley at five separate locations.

RESPONSIBILITIES:

• Prepare sales and service gas tickets for the accounting department
• Calculate and process the customer’s bill using the dealership’s computer system
• High Visibility Position: Handle customer follow-up and complaints with integrity and poise
• Verifies accuracy of the guest's bill using the dealership's computer system and closing paid tickets.
• Maintains accurate vehicle inventory.
• Filing daily
• Switchboard operating
• Ability to handle multiple tasks at once

REQUIREMENTS:

• Computer Skills must be A+-proficiency in Excel and customer database interfaces.
• Superior customer service skills
• Excelling communication skills and high attention to detail
• Ability to multi-task
• High school diploma or equivalent
• Proficiency in Microsoft Word and Excel
• Dealership experience
• Ability to work some evenings and weekends
• Professional personal appearance