Sales Receptionist

Volvo Cars Manhattan; New York (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off

Growth opportunities

Paid Training

Employee vehicle purchase plans

Health and wellness

Flexible Work Schedule

Discounts on products and services

Job summary

Volvo Cars Manhattan is looking for a Cashier/Receptionist with a focus on exceptional customer service and a winning attitude. You will handle calls, manage billing transactions, and assist customers with inquiries. Our team takes pride in our commitment to professionalism.

We offer medical and dental benefits, a 401K plan, and flexible work schedules, ensuring a supportive environment for our employees. If you have strong communication skills and a friendly demeanor, we'd love to hear from you!

Qualifications

• Experience with customer service in a retail or automotive environment.
• Ability to work flexible hours, including nights and weekends.
• Professional appearance and clear driving record.

Responsibilities

• Calculate customer bills using the dealership's computer system.
• Receive payments and record transactions accurately.
• Answer phones and direct customers to the correct departments.
• Handle customer complaints and refer to management when necessary.
• Assist managers with clerical duties as needed.

Skills

Customer service skills

Basic accounting skills

Microsoft Office

Communication

Job description

We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

Volvo Cars Manhattan is an elite new and pre-owned retailer of Volvos in New York City, respected as one of the most successful luxury automotive dealers in the world. We have unmatched sales and service. Our soaring Sales and CSI reflect the professionalism and dedication to our clients and the lifestyle for which Volvo CarsManhattanhas become known.

At Volvo CarsManhattan , we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. Volvo Cars Manhattanis always looking for a qualified, driven and professional individuals to join our sales and service teams to begin a career with our luxury dealerships.

What We Offer

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Saturday Lunches
• Discounts on products and services

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record