Cashier Guest Services Team Member

Firehouse Subs by CTRG; Austin (TX); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Flexible scheduling

Employee discounts

Job summary

Firehouse Subs by CTRG is looking for enthusiastic team members in Austin, Texas to join our fast-paced restaurant. You'll be essential in delivering hearty, flavorful food and exceptional customer service while working in a supportive team environment.

Responsibilities include greeting guests, taking orders, managing cash transactions, and ensuring a clean dining area. This is an opportunity for both full-time and part-time positions with flexible scheduling and great benefits.

Qualifications

• Ability to thrive in a fast-paced environment.
• Strong menu and product knowledge.
• Excellent communication and customer interaction skills.

Responsibilities

• Greet guests warmly and take their orders.
• Handle cash and card transactions accurately.
• Maintain cleanliness and organization in the dining area.
• Collaborate with team members for smooth operations.

Skills

Customer service

Cash handling

Teamwork

POS system proficiency

Food preparation

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Perks & Pay
• Work in a high‑tipping location
• Cash tips + credit card tips paid out on your bi‑weekly paycheck
• Earn an additional $2–$4/hour in tips (amounts may vary)
• Flexible scheduling
• Shift availability
• Day shift
• Full‑time & part‑time positions available
• Monday–Friday, with weekends as needed
• Casual dining restaurant
• In‑person position
• Employee discounts
• Flexible schedule

Position Expectations

• Thriving in a fast‑paced environment
• Maintaining strong menu and product knowledge
• Greeting guests with a friendly, welcoming attitude
• Taking customer orders and accurately entering them into the POS system
• Handling cash and card transactions with accuracy
• Providing outstanding customer service by addressing questions and resolving concerns professionally
• Assisting with food preparation and ensuring timely order delivery
• Keeping the dining area clean, organized, and inviting
• Working collaboratively with team members to ensure smooth operations
• Supporting Firehouse Subs Public Safety Foundation fundraising initiatives

Our Mission

To share our passion for hearty, flavorful food, deliver heartfelt service, and support public safety.

How We Achieve It

• Investing in our team and our community
• Building a family‑oriented culture
• Serving high‑quality, delicious subs every day

Why Join Us?

Our team members are essential to our success. From taking orders and preparing food to engaging with guests, you’ll be on the front lines of creating a great experience. This is a fantastic opportunity to gain experience in a fast‑paced, team‑oriented restaurant environment. If you love providing excellent customer service and want to be part of a supportive team, we’d love to meet you.