Cashier & Front-End Associate — Flexible Scheduling

Kroger; Fort Worth (TX); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee discounts

Tuition reimbursement

Job summary

Kroger in Fort Worth, TX is seeking a Customer Service Desk Associate to assist customers, process sales, and uphold our core values. You will handle cashier duties, maintain checkstand area, answer phones, and support store accounting functions while delivering friendly service.

Open and close the desk, process refunds and money orders, and provide lottery services where allowed. This role requires reliability, teamwork, and an ability to handle a fast-paced environment with integrity.

Qualifications

• High school diploma or GED or combination of relevant education and experience.
• Six months cashier experience to work at Customer Service Desk.
• Minimum 18 years of age (19 in Idaho/Alaska for tobacco sales).
• Ability to pass a drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends on a regular basis, any shift, and overtime as needed.
• Ability to organize and prioritize tasks/projects.
• Knowledge of company policies, procedures, and organizational structure.
• Related retail experience.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes.
• Complete file maintenance log for price discrepancies.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones and comply with all corporate policies.
• Promote and follow Kroger initiatives and verify all Electronic Article Surveillance tags are deactivated or removed at point of sale.
• Respond to EAS pedestal activations and verify tag removal as necessary.
• Maintain all store accounting functions and prepare bank deposits of excess funds.
• Open and close the Customer Service Desk, process refunds, exchanges, money orders, transfers, bill pay, gift cards, and POs.
• Provide lottery service (except Alaska) and fish and game licenses, send/receive faxes, administer lost and found.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Customer service

Cashier operations

Communication skills

Education

High school diploma or GED

Tools

POS system

Job description

Kroger in Fort Worth, TX is seeking a Customer Service Desk Associate to assist customers, process sales, and uphold our core values. You will handle cashier duties, maintain checkstand area, answer phones, and support store accounting functions while delivering friendly service.

Open and close the desk, process refunds and money orders, and provide lottery services where allowed. This role requires reliability, teamwork, and an ability to handle a fast-paced environment with integrity.