Front End Cashier & Customer Service Associate

Kroger; Katy (TX); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Kroger in Katy, TX is seeking a front-line team member to assist customers, operate the checkstand, and maintain a clean, efficient service area. You will handle cash, returns, and light banking while ensuring compliance with policies and store initiatives.

You will open/close the desk, help with refunds, lottery, and licenses, and support a fast-paced environment. This role emphasizes honesty, integrity, and customer care across shifts.

Qualifications

• High school diploma or GED or combination of relevant education and experience.
• Six months cashier experience to work at Customer Service Desk.
• Minimum 18 years of age (19 in Idaho/19 in Alaska if selling tobacco).
• Ability to pass drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends on a regular basis, work any shift and overtime as needed.
• Ability to organize/prioritize tasks/projects.
• Knowledge of company policies, procedures, and organizational structure.
• Related retail experience.

Responsabilités

• Deliver excellent customer service and encourage other associates to do the same.
• Handle cashier functions: open/close register, ring sales, tender transactions, bag merchandise, and money drops.
• Complete file maintenance log for price discrepancies.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones.
• Comply with corporate policies.
• Promote and follow Company initiatives.
• Verify and deactivate EAS tags at point of sale.
• Respond to EAS pedestal activations and remove tags as needed.
• Maintain all store accounting functions.
• Prepare bank deposits of excess funds (cash and checks).
• Open and close Customer Service Desk.
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals.
• Provide lottery service (except Alaska) and fish and game licenses.
• Send/receive faxes.
• Administer lost and found.
• Work cooperatively in high-paced and sometimes stressful environments.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve customer and business issues.
• Provide support and assistance to minors, individuals with special needs, and/or older adults.
• Perform essential functions of the position with or without reasonable accommodation.

Connaissances

Cashier experience

Customer service

Weekend availability

Prioritization

Work in fast-paced environment

Formation

HS Diploma or GED / relevant education

Related retail experience

Description du poste

Kroger in Katy, TX is seeking a front-line team member to assist customers, operate the checkstand, and maintain a clean, efficient service area. You will handle cash, returns, and light banking while ensuring compliance with policies and store initiatives.

You will open/close the desk, help with refunds, lottery, and licenses, and support a fast-paced environment. This role emphasizes honesty, integrity, and customer care across shifts.