Cashier & Customer Service Associate

Floor & Decor Holdings Inc.; Langhorne (Bucks County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Bonus opportunities

401k match

Stock Purchase Plan

Insurance plans

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to be the first and last interaction for customers, greeting guests, processing checkouts, handling returns, and delivering an exceptional shopping experience. The role supports basic cash-office functions and upholds safety procedures in a fast-paced home improvement environment.

Full-Time and Part-Time positions are available. The job requires basic math skills, customer service experience, and may involve travel to

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Friendly

Enthusiastic

Entrepreneurial

Hard-working

Honest and accountable

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to be the first and last interaction for customers, greeting guests, processing checkouts, handling returns, and delivering an exceptional shopping experience. The role supports basic cash-office functions and upholds safety procedures in a fast-paced home improvement environment.

Full-Time and Part-Time positions are available. The job requires basic math skills, customer service experience, and may involve travel to