Cashier & Customer Experience Specialist

Floor & Decor Holdings Inc.; Alexandria (VA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to be the first and last interaction for customers. You will greet customers, process purchases, handle returns, and assist with basic cash-office duties in a full- or part-time capacity.

We value friendly, entrepreneurial, honest, and accountable individuals. Position may involve travel to other stores for support while delivering an exceptional shopping experience.

Qualifications

• Must be 18 years or older
• Knowledge of basic math skills
• Customer service experience
• Potential travel to other stores for support

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Friendly, enthusiastic

Entrepreneurial

Honest

Accountable

Job description

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to be the first and last interaction for customers. You will greet customers, process purchases, handle returns, and assist with basic cash-office duties in a full- or part-time capacity.

We value friendly, entrepreneurial, honest, and accountable individuals. Position may involve travel to other stores for support while delivering an exceptional shopping experience.