Cashier & Customer Experience Specialist

JCPenney; Chico (CA); On-site; USD 23,419 - 29,274; Part time

Benefits offered by this job

Employee discount

Medical/dental/vision benefits

401(k) with company match

Paid vacations/holidays

Job summary

JCPenney is seeking a Cashier to enhance the customer experience and drive sales through attentive service at the checkout. You will greet customers, assist with processing purchases, returns, and rewards while supporting omnichannel and inventory tasks in a fast-paced store environment.

The role emphasizes adherence to shrink/safety standards and performance metrics, with benefits including medical/dental/vision coverage and associate discounts.

Qualifications

• Greet and assist customers while delivering excellent service.
• Handle checkout processes, returns, and re-ticketing.
• Maintain signage and merchandising standards.
• Meet performance standards including shrink/safety.

Responsibilities

• Provide outstanding customer service and assist with credit, rewards, and gift card programs.
• Complete checkout processes and support POS devices.
• Assist Omnichannel efforts, recovery, and inventory tasks.
• Follow iCAP metrics and safety guidelines.

Skills

Customer service

Sales

Problem solving

Communication

Job description

JCPenney is seeking a Cashier to enhance the customer experience and drive sales through attentive service at the checkout. You will greet customers, assist with processing purchases, returns, and rewards while supporting omnichannel and inventory tasks in a fast-paced store environment.

The role emphasizes adherence to shrink/safety standards and performance metrics, with benefits including medical/dental/vision coverage and associate discounts.