Cashier & Customer Experience Associate – Benefits

JCPenney; Columbia (MD); On-site; USD 22,041 - 27,552; Part time

Benefits offered by this job

Medical/dental/vision benefits

401(k) with company match

Associate discount

Job summary

JCPenney is seeking a Cashier to support customer service and sales, manage checkout processes, and assist with omnichannel and inventory tasks. The role emphasizes strong customer engagement and adherence to safety and shrink-reduction practices.

The position requires participation in delivering excellent service, promoting rewards and gift programs, and working to meet performance standards in a fast-paced store environment.

Qualifications

• Customer service and sales experience.
• Ability to assist with checkout processes and returns.
• Familiarity with omnichannel and inventory processes.
• Commitment to shrink/safety and performance standards.

Responsibilities

• Customer Service & Sales: Greets and assists customers and promotes programs.
• Checkout Standards: Completes checkout, handles returns, supports merchandising at checkouts.
• General Operations: Supports Omnichannel efforts, recovery, and inventory processes.
• Performance Standards: Adheres to iCAP goals, sales, service, and attendance.

Skills

Customer service

Sales

Checkout processes

Omnichannel

Inventory

Safety compliance

Problem solving

Tools

POS system - Mobile Warrior

Job description

JCPenney is seeking a Cashier to support customer service and sales, manage checkout processes, and assist with omnichannel and inventory tasks. The role emphasizes strong customer engagement and adherence to safety and shrink-reduction practices.

The position requires participation in delivering excellent service, promoting rewards and gift programs, and working to meet performance standards in a fast-paced store environment.