Cashier Cage 1

Resorts World Las Vegas LLC; Nevada (IA); Hybrid; USD 40,000 - 56,000; Full time

Job summary

Resorts World Las Vegas is seeking a Cashier, Cage Player Services to handle monetary transactions, exchanges, and credit checks within a luxury casino environment. You will balance the books at shift end, ensure compliance with gaming regulations, and deliver exceptional guest experiences across all interactions.

The role requires attention to policy, clear English communication, and flexibility for varied shifts, including nights, weekends, and holidays.

Qualifications

• Ability to communicate effectively in English.
• Excellent customer service skills.
• Polished appearance and demeanor.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to obtain and maintain knowledge of company rules and procedures.

Responsibilities

• Conduct marker and front money transactions on player accounts including deposits, withdrawals, redemptions, and issuances.
• Assist guests with redemption and/or purchase of chips and tickets.
• Process and verify guest credit and check-cashing activity and exchange chips/tokens.
• Document all transactions per company standards and Title 31 regulations.
• Cash personal checks and assist guests with cash advances per vendor instructions.
• Balance bank at end of shift and secure assets.
• Verify and redeem acceptable foreign currencies.
• Perform 10-key calculations.
• Provide service aligned with core standards and brand attributes.
• Obtain and maintain necessary licensing.

Skills

Communication

Customer service

Professional appearance

Shift flexibility

Policy knowledge

Education

High School Diploma

Job description

Summary Statement

The Cashier, Cage Player Services is responsible for completing monetary transactions, exchanging tokens, processing wire transfers, performing credit checks and balancing books at the end of the shift. The ideal candidate will create a work environment that supports our core values, promotes integrity, teamwork, performance, recognition, and mutual respect. All responsibilities are to be performed in accordance with all gaming laws and regulations, as well as Resorts World Las Vegas policies, practices, and procedures.

Primary Job Duties

• Conduct marker and front money transactions on player accounts including deposits, withdrawals, redemptions, and issuances.
• Assist guests with redemption and/or purchase of chips and tickets.
• Operate computer systems to process and verify guest credit and check-cashing activity as well as exchanging chips, tokens, and promotional items for cash.
• Document all recordable transactions in accordance with company standards and Title 31 regulations.
• Cash personal checks and assist guests with cash advances in accordance with vendor instructions and specified guidelines.
• Secure company assets and balance bank at end of shift.
• Verify and redeem all acceptable types of foreign currencies.
• Perform mathematical calculations using a 10-key machine.
• Provide excellent service consistent with the property’s core service standards and brand attributes.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications

• Ability to effectively communicate in English.
• Excellent customer service skills.
• Polished appearance and demeanor.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.

Preferred Qualifications

• Previous experience working in a large, luxury resort setting.
• At least six months as a Casino Cage Cashier.
• Working knowledge of gaming regulations.
• Strong understanding of fraud prevention and credit scams.

Minimum Education and Experience

• At least 21 years of age.
• High School Diploma or equivalent.
• Minimum one to three years cashier experience.

Certificates, Licenses, Regulations

• Proof of eligibility to work in the United States.
• Ability to obtain the following: Nevada Gaming Registration.

Physical Demands

• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 10 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of our company and that all will adhere to our five core non-negotiable responsibilities. Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need. Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual. Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern. Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual. Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.

Welcome to Resorts World Las Vegas Careers. Resorts World Las Vegas is the first integrated resort built on the Strip in over a decade, bringing bold innovation, world-class hospitality, and global luxury to the heart of Las Vegas. Developed by Genting Berhad, with international operations across the Americas, Asia, and Europe, Resorts World Las Vegas proudly partners with Hilton to feature three of its top brands: Las Vegas Hilton, Conrad Las Vegas, and Crockfords Las Vegas. Our resort spans 88 acres and includes 3,500+ guest rooms and suites, a state‑of‑the‑art gaming floor, globally inspired dining, luxury retail, award‑winning entertainment, and forward‑thinking technology. At the core of our culture is a commitment to exceptional guest service, collaboration, and opportunity. Whether you’re starting your career or growing in your profession, we invite you to build your legacy with us.

Resorts World Las Vegas is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.