Cashier, Zouk Nightclub

Resorts World Las Vegas; Las Vegas (NV); On-site; USD 28,000 - 36,000; Full time

Job summary

Resorts World Las Vegas is seeking a courteous Cashier to welcome guests, answer calls, and process payments at a high-volume pool and nightclub environment. You will maintain accurate cash handling, operate the POS, and support guest satisfaction with a positive attitude.

The role requires 21+ years of age, cash handling experience, and the ability to work varied shifts, including nights and weekends. Candidates should present a polished appearance and a commitment to exceptional service in a

Qualifications

• One year of cash handling experience or equivalent.
• Strong interpersonal and guest service skills.
• Ability to operate a POS system accurately and efficiently.

Responsibilities

• Greet guests and answer phone calls in a high-volume pool/nightclub setting.
• Process payments and tickets via POS with accuracy.
• Maintain professional appearance and provide superior guest service.

Skills

POS systems

Customer service

English communication

Job description

Summary Statement

The Cashier greets guests, answers phone calls and tenders checks in a timely, accurate and efficient manner in a high volume pool/ nightclub atmosphere. Works in an efficient and professional manner while maintaining a positive attitude and delivering superior Guest service at all times. Primary Job Duties: Includes but is not limited to: Greet, interact, entertain and serve Guest’s courteously and in a timely manner with an upbeat attitude. Respond to Guest inquiries and requests in a courteous and polite manner. Maintain line of sight/atmosphere control by circulating through your work area throughout shift. Respond to Guest concerns/complaints regarding service or beverages and correct errors or resolve complaints with a positive attitude. Maintain knowledge of all retail offerings and is ability to suggestively sell and attend to guest needs. Responsible for the control of guests checked-in belongings through a ticketing system and proper care and custody of guests’ garments. Handle all payments including room charges, cash, credit card, comps etc. through the POS system. Process Guest payment and checks by cash, credit card, venue comps and all other tender types through POS terminal functions. Responsible to ensure accurate accounting of all bar monies and independent banking procedures.

Qualifications

Includes but is not limited to: Working knowledge of POS systems (ex: Micros, UrVenue, etc.). Ability to work varied shifts, including nights, weekends and holidays. Ability to effectively communicate in English. Polished appearance and demeanor. Excellent customer service skills. Preferred: Previous experience working in a day club or nightclub. Previous experience working in a large, luxury resort setting.

Minimum Education and Experience

Must be 21 years of age At least one year of previous cash handling experience in a similar or related field.

Certificates, Licenses, Regulations

Proof of eligibility to work in the United States. Position required licenses: Food Handler Card Alcohol Awareness Card Nevada Gaming Registration

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

How is work typically performed?

Typical club environment. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. Prolonged sitting/standing. Bending and reaching. Transporting, pushing, pulling, lifting and maneuvering items weighing up to 15 lbs. Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company.

We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities. Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need. Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual. Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern. Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual. Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.

Welcome to Resorts World Las Vegas Careers

Resorts World Las Vegas is the first integrated resort built on the Strip in over a decade, bringing bold innovation, world-class hospitality, and global luxury to the heart of Las Vegas. Developed by Genting Berhad, with international operations across the Americas, Asia, and Europe, Resorts World Las Vegas proudly partners with Hilton to feature three of its top brands: Las Vegas Hilton, Conrad Las Vegas, and Crockfords Las Vegas. Our resort spans 88 acres and includes 3,500+ guest rooms and suites, a state-of-the-art gaming floor, globally inspired dining, luxury retail, award-winning entertainment, and forward-thinking technology. At the core of our culture is a commitment to exceptional guest service, collaboration, and opportunity. Whether you’re starting your career or growing in your profession, we invite you to build your legacy with us. Resorts World Las Vegas is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.