Cashier, Cage

Owensboro Racing & Gaming; Owensboro (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

Owensboro Racing & Gaming is looking for a Cage Cashier responsible for conducting financial transactions in a fast-paced gaming environment. The ideal candidate should be reliable and detail-oriented, providing excellent guest service during the swing shift.

This role involves accurately redeeming gaming tickets, balancing cash drawers, and maintaining compliance with policies. A high school diploma is required, along with at least six months of cash handling experience.

Qualifications

• Minimum 6 months of experience in cash handling or cashiering preferred.
• Experience in a gaming or casino environment is a plus.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.

Responsibilities

• Conduct financial transactions including redemption of gaming tickets.
• Count and record assigned funds, balance cash drawer throughout shift.
• Process player card accounts and maintain guest service standards.

Skills

Customer service

Cash handling

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

POS systems

Casino software

Job description

Job Title

Cashier, Cage

Requisition ID

2902

Location

Owensboro, KY, US, 42303

Property

Owensboro Racing & Gaming

About Churchill Downs Incorporated

Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work, celebrating unique approaches and points of view, fostering diversity, and promoting learning and growth.

Job Summary

The Cage Cashier is responsible for conducting financial transactions including the redemption of gaming tickets, cash advances, check cashing, and player card transactions in a fast‑paced gaming environment. This position ensures an accurate, secure, and guest‑friendly experience while maintaining compliance with company policies and gaming regulations. The ideal candidate is reliable, detail‑oriented, and committed to delivering excellent guest service during the swing shift.

Essential Duties And Responsibilities

• Redeem TITOs (Ticket-In Ticket-Out), racing vouchers, and sports betting tickets accurately and courteously.
• Count and record assigned funds, balance cash drawer throughout and at end of shift.
• Perform check cashing and cash advance transactions, including verifying guest identification.
• Accurately complete financial forms such as CTRs (Currency Transaction Reports), W2Gs (Winning Statements), and MTLs (Monetary Transaction Logs).
• Process and maintain player card accounts; issue new cards and redeem points for cash or prizes.
• Maintain guest service standards while answering questions and resolving issues.
• Ensure safety and security of guests, funds, and fellow team members.
• Maintain confidentiality and comply with all internal controls and regulatory requirements.
• Collaborate with team members and assist in vault exchanges as needed.
• Perform other related duties as assigned by management.

Required Skills And Abilities

• High degree of accuracy in handling large sums of cash and completing paperwork.
• Excellent customer service and communication skills.
• Ability to multitask and stay focused in a high-volume, high-pressure environment.
• Strong attention to detail, integrity, and professionalism.
• Familiarity with POS systems, cage operations, or casino software preferred.
• Ability to follow strict procedures and regulatory compliance standards.
• Availability to work swing shifts, weekends, holidays, and nights as required.

Education And Experience

• High school diploma or equivalent required.
• Minimum 6 months experience in cash handling, cashiering, or banking preferred.
• Experience in a gaming or casino environment is a plus.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.

Physical Requirements & Working Conditions

• Must be able to stand for long periods (up to 8+ hours per shift).
• Manual dexterity to operate cash-handling equipment and computer terminals.
• Occasionally lift and move up to 25 lbs.
• Work is performed in a secure cage area within a gaming facility.
• Exposure to noise, lights, and secondhand smoke typical in a gaming environment.
• Must be able to work the scheduled swing shift, including weekends and holidays.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.