Cage Cashier - 3rd Shift

Churchill Downs Incorporated; Henderson (KY); On-site; USD 18,000 - 23,000; Full time

Job summary

Churchill Downs Incorporated in Kentucky is seeking a Cage Cashier to handle ticket redemptions, cash advances, check cashing and player card transactions in a fast-paced casino environment.

The role emphasizes accuracy, security and guest service during swing shifts; candidates should have cash-handling experience, strong compliance and confidentiality.

Qualifications

• High school diploma or equivalent required.
• Minimum 6 months experience in cash handling or cashiering preferred.
• Experience in a gaming or casino environment is a plus.
• Must be able to obtain and maintain a Kentucky gaming/racing license.

Responsibilities

• Redeem tickets, vouchers, and sports betting tickets accurately and courteously.
• Count and balance cash drawer; maintain accountability.
• Perform check cashing and cash advance transactions with proper ID.
• Complete CTRs, W2Gs, and other required monetary forms.
• Process and manage player card accounts and rewards redemptions.
• Maintain guest service standards and resolve issues promptly.
• Ensure safety, security, and compliance with regulations.
• Collaborate with team members; assist in vault exchanges as needed.
• Perform other duties as assigned by management.

Skills

Cash handling

Customer service

Attention to detail

Communication skills

Multitasking

Regulatory compliance

Teamwork

Education

High school diploma or equivalent

Tools

POS systems

Casino software

Job description

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Ellis Park offers live thoroughbred horse racing during the summer season, with simulcast wagering 365 days a year, 300 HHR machines, exciting promotions, convenient sports betting, The Pea Patch Deli, Dade Park Grill and more.

JOB SUMMARY

The Cage Cashier is responsible for conducting financial transactions including the redemption of gaming tickets, cash advances, check cashing, and player card transactions in a fast-paced gaming environment. This position ensures an accurate, secure, and guest-friendly experience while maintaining compliance with company policies and gaming regulations. The ideal candidate is reliable, detail-oriented, and committed to delivering excellent guest service during the swing shift.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Redeem TITOs (Ticket-In Ticket-Out), racing vouchers, and sports betting tickets accurately and courteously.
• Count and record assigned funds, balance cash drawer throughout and at end of shift.
• Perform check cashing and cash advance transactions, including verifying guest identification.
• Accurately complete financial forms such as CTRs (Currency Transaction Reports), W2Gs (Winning Statements), and MTLs (Monetary Transaction Logs).
• Process and maintain player card accounts; issue new cards and redeem points for cash or prizes.
• Maintain guest service standards while answering questions and resolving issues.
• Ensure safety and security of guests, funds, and fellow team members.
• Maintain confidentiality and comply with all internal controls and regulatory requirements.
• Collaborate with team members and assist in vault exchanges as needed.
• Perform other related duties as assigned by management.

REQUIRED SKILLS AND ABILITIES

• High degree of accuracy in handling large sums of cash and completing paperwork.
• Excellent customer service and communication skills.
• Ability to multitask and stay focused in a high-volume, high-pressure environment.
• Strong attention to detail, integrity, and professionalism.
• Familiarity with POS systems, cage operations, or casino software preferred.
• Ability to follow strict procedures and regulatory compliance standards.
• Availability to work varying shifts, weekends, holidays, and nights as required.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent required.
• Minimum 6 months experience in cash handling, cashiering, or banking preferred.
• Experience in a gaming or casino environment is a plus.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Must be able to stand for long periods (up to 8+ hours per shift).
• Manual dexterity to operate cash-handling equipment and computer terminals.
• Occasionally lift and move up to 25 lbs.
• Work is performed in a secure cage area within a gaming facility.
• Exposure to noise, lights, and secondhand smoke typical in a casino environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.