Cashier, Cage

Presque Isle Downs, Inc.; Henderson (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

A regional gaming establishment located in Kentucky seeks a reliable Cage Cashier to manage financial transactions in a secure environment. Responsibilities include redeeming gaming tickets, cash handling, and ensuring excellent customer service. The ideal candidate has a high school diploma, prior cash handling experience, and strong attention to detail. Availability for varying shifts is required. This position offers a dynamic work environment typical of casinos, with an emphasis on compliance and security.

Qualifications

• Minimum 6 months experience in cash handling preferred.
• Experience in a gaming or casino environment is a plus.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.

Responsibilities

• Redeem gaming tickets accurately and courteously.
• Count and record assigned funds, balance cash drawer.
• Perform check cashing and cash advance transactions.

Skills

High degree of accuracy in handling cash

Excellent customer service skills

Ability to multitask

Strong attention to detail

Familiarity with POS systems

Education

High school diploma or equivalent

Job description

JOB SUMMARY

The Cage Cashier is responsible for conducting financial transactions including the redemption of gaming tickets, cash advances, check cashing, and player card transactions in a fast-paced gaming environment. This position ensures an accurate, secure, and guest-friendly experience while maintaining compliance with company policies and gaming regulations. The ideal candidate is reliable, detail-oriented, and committed to delivering excellent guest service during the swing shift.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Redeem TITOs (Ticket-In Ticket-Out), racing vouchers, and sports betting tickets accurately and courteously.
• Count and record assigned funds, balance cash drawer throughout and at the end of shift.
• Perform check cashing and cash advance transactions, including verifying guest identification.
• Accurately complete financial forms such as CTRs (Currency Transaction Reports), W2Gs (Winning Statements), and MTLs (Monetary Transaction Logs).
• Process and maintain player card accounts; issue new cards and redeem points for cash or prizes.
• Maintain guest service standards while answering questions and resolving issues.
• Ensure safety and security of guests, funds, and fellow team members.
• Maintain confidentiality and comply with all internal controls and regulatory requirements.
• Collaborate with team members and assist in vault exchanges as needed.
• Perform other related duties as assigned by management.

REQUIRED SKILLS AND ABILITIES

• High degree of accuracy in handling large sums of cash and completing paperwork.
• Excellent customer service and communication skills.
• Ability to multitask and stay focused in a high-volume, high-pressure environment.
• Strong attention to detail, integrity, and professionalism.
• Familiarity with POS systems, cage operations, or casino software preferred.
• Ability to follow strict procedures and regulatory compliance standards.
• Availability to work varying shifts, weekends, holidays, and nights as required.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent required.
• Minimum 6 months experience in cash handling, cashiering, or banking preferred.
• Experience in a gaming or casino environment is a plus.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Must be able to stand for long periods (up to 8+ hours per shift).
• Manual dexterity to operate cash-handling equipment and computer terminals.
• Occasionally lift and move up to 25 lbs.
• Work is performed in a secure cage area within a gaming facility.
• Exposure to noise, lights, and secondhand smoke typical in a casino environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.