Cage Cashier

Churchill Downs Incorporated; Louisville (KY); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Tip pool eligible

Job summary

Churchill Downs Incorporated invites applications for a Cage & Player Services Cashier. This role handles redemption of tickets, cash advances, and guest transactions to ensure a positive gaming experience, with duties including merchandise sales and store transactions.

You will greet guests, manage cash with accuracy, and help maintain security and compliance while supporting guest relations and merchandise purchases.

Qualifications

• High school diploma or GED required or preferred.
• Six months cashiering or banking experience is preferred.
• Ability to obtain a valid Racing License.

Responsibilities

• Greet guests and provide courteous service.
• Cash out guests, give correct change, and answer questions professionally.
• Accurately balance cash drawer and process exchanges with vault.
• Assist guests with merchandise purchases and store transactions.
• Maintain guest relations and understand guest needs and preferences.

Skills

Guest service

Sales

Communication

Flexible schedule

Education

High school diploma or GED

Job description

Select how often (in days) to receive an alert:

At Derby City Gaming Downtown, gaming enthusiasts can enjoy nearly 500 of the most popular games, Fascinator Wine Bar and Trophy Bourbon & Cigars Bar, sports bar with live entertainment most weekends and a Kentucky Derby Gift Shop.”

JOB SUMMARY

The Cage & Player Services Cashier is responsible for the redemption of Gaming & Sports wagering tickets/vouchers, performing Check Cashing/Cash Advance transactions for guests, and assuring that guests have a favorable gaming experience. Cage Cashiers will also assist guests with purchasing merchandise from the on-site company retail store.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets and interacts with guests.
• Responsible for cashing guests out, giving correct change, and answering guest questions in a courteous and professional manner.
• Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift.
• Assuring that guests have a favorable gaming experience
• Keeping cash drawer balanced and impressed. Making exchanges with vault.
• Responsible for accurate balancing and oversight of sports wagering funds.
• Verify and document personal identification information for check and cash advance transactions.
• Completing CTRs, W2Gs, and MTLs.
• Responsible for guest relations. Consults with guests to understand their needs and preferences.
• Answers guest questions regarding merchandise. Assists guests with merchandise purchasing decisions.
• Collects merchandise payment using the store point of sale system. Processing company store merchandise returns and exchanges.
• Retrieves merchandise from the sales floor, stock room, or other inventory locations and places special orders.
• Ensure the safety and security of Team Members and Guests.
• Follow all regulatory/administrative and company regulations and policies.
• Other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Maintaining a professional working relationship among all personnel.
• Oral and written communication skills.
• Willingness to work a flexible schedule, including weekends, evenings, and holidays.
• Excellent guest service abilities.
• Excellent sales and guest service skills.
• Black shoes required.

COMPENSATION DATA

This position pays a competitive hourly rate of: $15.00/hour and is eligible for tip pool.

EDUCATION AND EXPERIENCE

• A high school diploma or GED equivalent. Six months cashiering or banking experience is preferred.
• Ability to obtain a valid Racing License.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.