Cashier

Kroger; Lambertville (MI); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a forward-thinking company dedicated to creating outstanding customer experiences! As a Customer Service Associate, you'll play a vital role in ensuring customer satisfaction and safety while working in a dynamic environment. This position offers flexible scheduling and a variety of benefits, including healthcare coverage and tuition reimbursement. If you are caring, purpose-driven, and eager to learn, you’ll find endless opportunities for growth and success. Become part of a team that values respect, honesty, and integrity, and help us feed the human spirit!

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Emotional and financial support

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Ability to manage customer transactions efficiently and accurately.
• Strong understanding of cash handling and POS systems.

Responsibilities

• Process customer transactions at the check lane efficiently.
• Create a welcoming environment and assist customers with inquiries.

Skills

Customer Service

Cash Handling

Point of Sale (POS) Operation

Conflict Management

Education

High School Diploma or equivalent

Tools

Point of Sale (POS) System

Job description

Customer Service Associate Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate tirelessly to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We aim to provide the ingredients you need to craft your own recipe for success in work and life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or union plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through extensive training and diverse career pathways.

For more details, visit our Benefits Page.

Key Responsibilities:

• Process customer transactions efficiently and accurately at the check lane.
• Understand and operate the Point of Sale (POS) system, handling various tenders and loyalty offers according to company policy.
• Adhere to cash handling limits and work honestly to prevent loss.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies and follow policies for postage stamps, gift cards, and coupons.
• Stay current with advertisements and promotions.
• Comply with food safety regulations and safety procedures, reporting unsafe conditions or accidents.
• Inspect equipment regularly and notify management of repairs needed.
• Create a welcoming environment for customers, assisting with questions about products.
• Follow all applicable laws and company guidelines.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts professionally and act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist vulnerable populations, including minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.