Cashier

The Home Depot; Jacksonville (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

The Home Depot is seeking a Head Cashier to lead front-end operations and ensure fast, friendly service at the checkout areas, including mainline registers and Self-Checkout. You will monitor the area, uphold policies, and help minimize shrink while supporting daily store operations.

The ideal candidate has 1+ years of cashier experience, strong customer service skills, and the ability to coach and train other cashiers.

Qualifications

• 1+ years of cashier experience
• Experience training or coaching cashiers

Responsibilities

• Process Checkout and Returns transactions accurately.
• Monitor Self-Checkout area and assist customers.
• Expedite price checks and approve POS transactions and markdowns.
• Coach and train Front End Associates to maintain service standards.

Skills

Customer service

Coaching & training

Tools

POS system

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.